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August 2023 by Morgan Vandiver
I’ve dealt with Jennifer for years. She’s the reason why this place runs and why I will always do business with them. They are awesome!!!!
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September 2022 by Chuck Overeem
Drand Medical has been a trusted vendor for 5 years, Jennifer is always professional and very easy to work with.
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April 2022 by Samuel Danso-Debrah
Customer service improving.
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March 2022 by Laurie Chaytor
Thank you Jennifer
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August 2020 by jeff bober
Phoned company after receiving mailing. Spoke with 3 different people and not one of them knew what they were doing. Sent photos of for sale items to 2 different people. Claimed they never received them even after confirming numbers. Very very poor inter company communications. Too many other companies out there to do business with then to waste my time on Drand. Dr. Jeff Bober.
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July 2019 by Shannon Landsberger
Our facility has worked with Drand medical for years. They have always provided us with good service and good offers on equipment that we have for sale. The owners are friendly and easy to get along with too.
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July 2019 by Linda Phillips
Update: 11/8/18 I did delay initial offer but then a later offer of $200 was accepted and an agreement was signed.after re-speaking to a representative from Drand, the agreement was sent to me by the rep, signed, sent back and accepted by her. The delay from there was because I called several times to speak to her about delivery and left many messages on her voicemail. After many weeks and no return phone call, I called another number and found out she no longer worked for Drand, (I believe her name was Jennifer Phillips), no one had called to inform me of her departure. Finally, there was discussion to pick it up at the end of the week and that you wanted to pay by credit card. After that, I made several attempts to have Drand honor the signed agreement but I never heard back. It wasn't a threat, I said I would let the public know about the service at Drand and that's exactly what this google review is.
Very unprofessional. Reneges on agreements. Doesn't return calls or emails regarding signed agreements
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November 2018 by Chelsea Raupp
Update: 11/8/18 I did delay initial offer but then a later offer of $200 was accepted and an agreement was signed.after re-speaking to a representative from Drand, the agreement was sent to me by the rep, signed, sent back and accepted by her. The delay from there was because I called several times to speak to her about delivery and left many messages on her voicemail. After many weeks and no return phone call, I called another number and found out she no longer worked for Drand, (I believe her name was Jennifer Phillips), no one had called to inform me of her departure. Finally, there was discussion to pick it up at the end of the week and that you wanted to pay by credit card. After that, I made several attempts to have Drand honor the signed agreement but I never heard back. It wasn't a threat, I said I would let the public know about the service at Drand and that's exactly what this google review is.
