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October 2023 by Adriana Romero
I'm going to stop buying st this store. They don't greet you, don't ask if you need help. They treat you like they want you out the store and they have bad energy vibes. Bye!
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June 2023 by Kourtnie Holcombe
I’ve been here years ago and I dyed my hair pink. It was amazing the staff were so friendly and very courteous to my needs. Very effortless and easy to get in and out. Check out their makeup collection.
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May 2023 by Lena Inez
For the most part the girls know what they are talking about and I worked here for a little but it wasn't worth it much because right now there's only privileged white girls that work there that complain about every little thing, they complain to complain and even about customers when they walk out. Just a bunch of mean girls that think their superior than everyone and fake it really well and I'm pretty sure that's all the store manager will hire since she's one of them.They told me the last two girls walked out and had no idea why and it all makes sense now.
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October 2022 by Amber Freeman
Returned product with packaging and Valerie has an attitude like she don't want to help me but nice everytime I buy something. * Edit giving a 5 star because the rest of the ladies are always very helpful.
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August 2022 by Karen Newman
The young girls working are always so helpful and sweet. If the product I am wanting is not in stock they find me something comparable. I am sad to hear Vita E was discontinued but the girls suggested I try the brand GVP volumizing spray and I love it, a little bit more pricey than my Vita E but it works amazing.
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May 2022 by Brittany Lewis
I had a great time finding the right hair products today with the girls Cassidy and Emily working tonight! They were very kind, knowledgeable, and helpful. Will definitely be back!
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April 2022 by Lauren Smith
I had the best experience at this location for once. The two young girls working tonight (4-4-22) were very knowledgeable and both were super friendly. They talked me though how to reach my color goal and made sure I had everything I needed.
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March 2022 by Anjelita San Agustin
The girls today were very helpful and knowledgeable. Had pleasant attitudes.
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December 2021 by Arianna Roque
This was a short time ago I asked a lady what I needed to dye my hair and keep it healthy one of the products she lead me to and said I NEEDED it took out Almost ALL my color and faded the rest to where it was ugly and whenever I tried to put the dye in without that product it wouldn't stay in anymore.
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August 2021 by Stephanie Y.
We purchased employee recommended products and they majorly f***** our hair up. We followed instructions to the t and mind you we both have experience with coloring and lifting hair. The associate could not have seemed anymore bothered by us asking her for her permanent color section and referred us to her semi permanent color even though we mentioned we had already seen that. The lavender dye dyed my friends evenly lifted hair silver grey??? And when just the lavender color was applied to virgin brown hair not lightened and with no prior products or colors used it bleached it ?!!??? When we went to return it the associate on the counter cut us off wouldn't even let us explain the situation and borderline rushed us out. Not even an apology. Will NEVER be coming back. Very unprofessional
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April 2021 by Di Di
Don't waste your time ordering for a pickup online; you still have to go in, give your info, wait till they ring up your order, and sign the receipt. It would've taken LESS time to go in and just grab the items myself. Lesson learned. I'd rather pay shipping. They're ALWAYS out of at least one of the items I need when I actually do go in and when I called earlier, I was "corrected" in a very condescending tone even though the female knew exactly what I was talking about. Sorry my migraine got in the way of using the exact words on the packaging. I'm done with this store.
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April 2021 by Hannah Durban
Thought it wouldve been better since they got new management but its the same, Rude employees, always having an attitude, never know what theyre talking about, and NEVER stocked. If youre looking for a specific brand or color or item youre better off ordering it online because this place never has the shelves stocked.
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March 2021 by Joseph Jiblets
The girl there was extremely helpful. Told me exactly what I need for what I was trying to do. My hair came out perfect. Thank you!!
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March 2021 by Banan Elhajj
I've been a loyal Sally's shopper for decades and have never had a negative experience until I visited their Cache Rd. Location. Non existent Customer Service Skills! That's all I have to say.
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February 2021 by Madonna Matthews
Wonderful service and super friendly staff! Will return!
