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September 2023 by carmel strimban
Last time will ever bring my vehicle here. Rude receptionist had to bring my car back three times. Overcharged for what needed to be done. I was going here for 2 years never had any problems with them until now. After all the issues we had they couldn’t even give us some type of discount. Extremely disappointing will not be returning.
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August 2023 by Greta Blackshear
I googled under black owned businesses which this clearly is not. Staff having lunch in the reception area, told me they were on lunch and we're not helpful at all☹️
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September 2022 by Jose Ricardo
Very friendly and professional staff, these people know their stuff. Great service, reasonable prices and honest good work. In town for work, my company truck broke down and they took care of my emergency even when their shop was completely full, and had it ready the second day; The way they cared said a lot and therefore my honest review is more than deserved.Thank you team and keep it up!
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August 2022 by christie allen
Integrity and honesty is the number one trait you can have when running a business, I took my car to Firestone to have an AC diagnostic test done because I had no air, report showed I had Freon in my car but my compressor kept failing, I bought my compressor and took it over to McKenzie because Firestone will not let you out on already bought parts, I was told by the receptionist, the tech said I had no Freon in my car and that the tech had to fill it back up which I had the report saying I had Freon in my car, and what needed to be done was an evac and recharge, I told them to not even work on my car I’ll come pick it up, took it to the dealership and guess what?! Yes I had Freon in my car and they just had to replace the compressor, why lie about something I just had a diagnostic done on, and like I said the dealership! Told me my car had Freon, they did the evac and recharge and my car is good, my car take the new Freon the 1234yf which is expensive! Don’t try to get over on people, I heard nothing but excellent things about McKenzie but that, can make you lose credibility
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July 2022 by C S.
I took my truck in 5 times for the same problem. I spent a small fortune while different parts were replaced that never fixed the problem. Two different mechanics worked on it. Once while it was in the shop I asked for the brakes to be checked. I was told I needed new front brakes. I told them to replace the front brakes. Within 1-1 1/2 months, I heard a terrible grinding when I applied the brakes. Took the truck in for that and was told I needed new rear brakes. I was told that this was the best place to take my vehicle. It is the absolute worst!! My recommendation is to NEVER take your vehicle to this shop!
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May 2022 by Shane Salyer
Great service great prices. And the young lady that works the phones and takes the people in I'm outstanding and knowledgeable
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February 2022 by Beau Wiley
These guys were great. I had a new engine put in our car; these guys jumped on it and got it done, even before I expected it to be done. Bari was great explaining everything and made the whole process that much easier. They did and do, do excellent work I recommend going to them, the only negative I can come up with is that they are ALWAYS busy so be patient.
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February 2022 by Eric Anderson
Great customer service and fast turnaround time (especially considering the winter storms.) Pricing was better than any other shop in Lawton.
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November 2021 by Jose Rodriguez
Very friendly and professional staff, these people know their stuff. Great service, reasonable prices and honest good work. In town for work, my company truck broke down and they took care of my emergency even when their shop was completely full, and had it ready the second day; The way they cared said a lot and therefore my honest review is more than deserved.Thank you team and keep it up!
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October 2021 by Nocona Pewewardy
We had great experiences with Lynn McKenzie Automotive. They recently got both of our cars back on the road. They were honest about their workload and worked with us to minimize the time we were without a vehicle. That limited our stress of being with one car when we are accustomed to having two.Our drop-off and pick-up experiences were delightful! Visits with Mr. McKenzie and everyone that worked on our cars gave us confidence in having our mechanical problems correctly diagnosed and repaired, and both of our cars are now purring down the roads better than ever!We are happy/relieved with the cost of services, and McKenzie's stands behind their work. If anything else does happen with one of our vehicles, it won't be what Lynn McKenzie's repaired, and we will use them again!I recommend.Thanks a ton!
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June 2021 by Tracy Graves
They were very nice but there communication skills in letting people know what is going on and or dropping the ball def need work. But over all I will use them again
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March 2021 by Billy Thorne
If I could put a negative star I would put negative 5. Horrible business I have EVER RAN ACROSS. DON'T do it. Don't have enough time to tell you ALL about it. And did not fix my car after 10 days
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February 2021 by Joseph Burke
Having to take a vehicle into a mechanic is always nerve wracking. When I was moving one of my vehicles wouldn't start. They came and picked up my truck and had it fixed within a week. I was expecting a relatively large bill but I was surprised on how affordable it was. They definitely did not try to oversell and make money off the fact I had no idea what was wrong with my truck. I definitely will return if needed in the future.
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February 2021 by Erica
Lynn runs an honest, local automovoe shop. He is upfront and quick with repairs.
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February 2021 by Cicel Robbins
Excellent service ?
