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February 2024 by Julio Gonzalez
This used to be a GREAT post office.But, as Jenks has grown and gotten busier, the post office seems to now only ever have one person working. This results in a line that's always to the door, that barely moves, and it now regularly takes upwards of 30+ minutes just to mail a package.Used to be staffed.Used to be orderly.Used to be friendly.Now, it's just frustrating, and depressing.Mail didn't use to be this difficult, or time consuming, let alone expensive.But, if this isn't the absolute state of America today.It's sad, really.
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January 2024 by Gustavo Ferro
Terrible. Ugh. Go to another one, this place is a joke. Sad.
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January 2024 by Cole Ward
Mikel was a huge help getting our passports processed. Even though a line was building behind us he was very polite and took his time to correctly get it all done.
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January 2024 by Laura Vogt
I cannot cancel a passport appointment online. Nor will anyone answer the phone. There is also no email or any way to contact them, besides going into the location -- which I cannot.Please fix your website or answer phone calls or list an email address.If you want to get your passport renewed, go the Court House downtown instead. They were very friendly and knowledgeable. I also had a different post office location take an incorrect passport photo, so I had to take all my kids out school, go back to the location, and get another photo. Then bring my kids back to school and go *back* downtown. Just go to the courthouse.
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November 2023 by Fredrick Kiddie
Hey answer the phone oh and empty ur mail box do your job??? Something...........
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September 2023 by Lady P
The gentleman that assisted me with my passport application - I believe his name is Marcus, he is outstanding. Patient, helpful, calm, etc... The other guy at the counter was equally patient and helpful when dealing with other customers. Both of them were busy, multi-tasking, and yet, calm, polite, efficient, and methodical.
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February 2023 by Billy *
"customer was able to mail at another location. Local office (postmaster) provided unsatisfactory service and requires additional hazmat training"Support ticket from shipping center because of a lack of competency at this post office
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February 2023 by Melissa Barnard
Shipped a package from this post office (my first time going here) to my son at Georgia State University 3 weeks ago and the tracking is still saying “package has been received at USPS on September 7” with no further information. I was told he would receive it Sept 10th. It seems to have just vanished and no one can find it.
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February 2023 by Steven Wooley
Best post office I’ve been to. Everyone was super nice. Service was effective and clear. Just left. Really impressed.Love it when people are happy.
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February 2023 by HdRider Chip Ross
This is the best post office, sometimes there is a wait in line, but they are always friendly, helpful, and work quickly.
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February 2023 by Megan Warner
We have had more trouble with this post office not delivering mail than anywhere I’ve ever lived. We even scheduled re-delivery of something they were supposed to deliver yesterday and didn’t, and they STILL didn’t deliver it. They deliver mail for completely wrong addresses and miss our actual mail on at least a weekly basis. The worst post office I’ve ever dealt with.
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February 2023 by Apuchee Tarot (Dani)
Debbie is a literal angel! She helped me to get my passport as quickly as possible for a trip that is very soon. She did all that she could and was very knowledgeable about other services and what would be best for me. She was not only making the process super easy, but also very pleasant overall because of her kindness. She had such a soothing voice and the experience was just absolutely perfect over all! I am extremely satisfied!!! Love the people here- and not to mention the office is sparkling clean- so clean you can smell how clean it is! Just lovely! Thank you all so much for your help! Love you guys tons!!!
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February 2023 by Tish Stuart
We applied for new passports today at the Jenks Post Office. Two compliments-- it was snowing so I called to be sure the office was open, and the man who answered said, "Yes we are open to serve people!" Then we had the pleasure of having a staff member named Debbie help us. She provided excellent service with patience and a very friendly way. Thank you to the USPS!
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February 2023 by Jenni Haaser
*Update: 3 years later and we still receive mail for other people and vice versa. How difficult is it to read an address??We consistently receive mail for other addresses and vice versa. Packages mailed from the Jenks Post Office always take longer to arrive at their destination than when mailed from the Post Office on Sheridan. Avoid this location if at all possible!
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February 2022 by X X
How about opening earlier on the weekend? 10 am ? what bull shit
