O'Reilly Auto Parts is a friendly and helpful store with knowledgeable staff who enjoy challenges and are eager to assist. Customers appreciate the staff’s willingness to help with DIY projects and to work through problems together. The team includes employees who are passionate about cars and always look for ways to provide great service. Over the years, the store has seen positive changes, with most staff members being friendly and willing to explain things clearly. Some customers have noted past rudeness, but recent visits show improvement, with staff like Barry and the manager, Taylor, going above and beyond to ensure a good experience. Overall, O'Reilly Auto Parts offers a welcoming environment with staff dedicated to helping customers find solutions.