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July 2023 by Caitlin Classic
Very sweet lady helped us rent/set up the boat. Nice and clean pontoon. The tube was in great shape and our family had a fantastic time. Will definitely rent from them again. Prices seemed reasonable for the area.
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April 2023 by Coleman Hudson
I have to say, this place was awesome. I did not rent from them, but I needed some advice on where I could ride, so I stopped in. The staff there was so helpfull! Helped me download an app and spent at least 20 minutes with me to make sure I had all the info. If I ever rent one, I will definitely get it here. Amazing place and very helpfull staff.
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December 2022 by Heather N.
We had a wonderful time out on the rented pontoon! A few pointers: Make sure to give yourself enough time to fill out necessary paperwork at the office first and to make the short drive from the office to the location of the boat docked on shore. Also, make sure to set a dropped pin to the location (on smartphone gps map) of the docked boat location before leaving shore; as this will help you locate the spot accurately at the time of its return. The staff were very helpful and friendly. Would definitely rent from them again.
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December 2022 by Steven Pracht
Was driving very slowly and casually when the side by side suddenly would not go forward or backwards. They would not return damage deposit after we graciously towed their machine out of the woods (took 2 hours) I was expecting a refund since the machine we rented was not functioning. This is a mechanical failure not damage from a customer and should not be the responsibility of the customer. Would never rent here again.
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December 2022 by Chase Evans
Extremely happy with this place and their service. Rented a Ranger to take the kids on some trails. They had helmets for the kids. Me and my wife were having trouble finding the entrance to the trails so one of the owners met us and escorted us there. Super friendly and helpful. Good pricing I highly recommend. We’ll be back again the kids had a BLAST!
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December 2022 by Russell Lokey
Ok so here it goes..we rented a boat for 9 people and was told to be there at 130..showed up and had the paperwork fill out and was ready to roll. We had never been there so we needed someone to show us where to go. We followed this lady and pulled up to the lake. Someone had released the boat and it was out in the middle of the lake..they were very assuring to us that it will.be taken care of and was. I few guys showed up and went out on a boat and drove it in. We started loading and the young lady said she would help us with the bill and take care of us. We rode around for about an hour and found the marina. We topped of the tank which was about five gallons.. I called the ladies back and said what was up and she said don't worry about the gas but to enjoy ourselves and to call when we wanted to come in. Even tho they said we could stay after our time was up..I don't take advantage to a good situation..they were very helpful and very kind ..we had a blast and will be back again. We highly recommend this company ..thanks again ladies..also looking to buy a cabin..
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December 2022 by landon morvant
Terrible experience. Would be nice to rent something that didn’t break under its own power. Didn’t really want to spend 2 and a half hours towing out a rental….seems they pawn the maintenance off on us. They should have offered us another option and towed it out themselves. They are governed at 25 mph……..Replying to the reply. False. Very convenient that “other clients” said they saw us doing anything.We also got the off-road vehicle right after a previous group, and you didn’t calculate that. So theres that… make more excuses.My expectation is to rent a vehicle in working order and it stay working…. Not break down under its own power.Plus we have videos of all the rollbar damage on the white can am previous to taking it out.
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December 2022 by David Bauch
Great people and fun Rangers and Ravers. You pay for what you break but they will do what they can to make things work out. Going out made our weekend and was a blast!
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December 2022 by Mike OConnell
Very disappointing experience... Rented the 2-seater CanAm to go off roading. When we arrived they said it wasn't running so they would give us a Ranger. We had already been on a Ranger and did not want that option since we specifically scheduled for the CanAm when we made the reservation. No big deal we just said we would prefer a refund. The Owner/Manager said he would not provide a refund and that the Ranger and CanAm are essentially the same thing however they charge $106 more for the CanAm so hard to believe they are the same thing. He still refused to refund my payment. So unfortunately Bandits earned a 1 star rating.
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December 2022 by Cory Sharp
Great rates, well kept machine's grate time.
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July 2022 by Shannon Johnson
Horrible customer service - rude and belligerent. Use anyone but them!
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April 2022 by Ian H.
DO NOT RENT!!!!!! My family rented 3 atvs from them to take into the national forest and they were by far the worst atvs I have ever used! The white 2 seater was falling apart with loose steering and suspension that at speed would make the atv swerve dangerously from left to right on top of that it was so loud from the roof not being attached and rattling all over the place that you could barely talk to the person next to you and hear them without yelling. Halfway through our 4 hour period the green 3 seater clutch broke which is a MAINTENANCE PROBLEM which stranded 3 of my family members deep in the woods. The rental people stated that we broke the three seater and argued that the "gps tracker" showed that we were driving it hard which we were not, after we asked to see the records of this GPS they refused to show us. All 3 atvs made noise that came from the suspension and had loose steering. Moral of the story is these people pin maintenance costs on there customers and are slimy. I DO NOT RECOMMEND TO RENT FROM THESE PEOPLE, THEIR MACHINES ARE NOT TAKEN CARE OF AND ARE DANGEROUS not to mention they will try to steal your $1000+ deposit from you for so called "damages"!
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March 2022 by Bill M.
DO NOT RENT FROM HERE. They did not have the vehicle I rented when I showed up for the reservation and never called me before hand to let me know. They waited until after we signed all our waivers to tell us this and tried giving us a completely different vehicle. After I said we didn't want the replacement and asked for a refund, the owner told us he wont give us a refund and was EXTREMELY RUDE. I was shocked at the lack of respect and indecency of the customer service. You will get SCAMMED here. Learn from my mistakes and avoid this place at all cost.
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December 2021 by Gayle McNutt
Had a great time! Boat was perfect for a day on the lake and our first time in Broken Bow. Be aware, the GPS will not get you to the office or back to where the boats launch. Call ahead to get to the office. The guy said we’d find our way back to the launch but everything looked the same so we ran a little late getting back. The lake is beautiful!! We were there on a Monday so, not busy and got some good fishing and tubing in. When we went to fuel up at the marina they told us about their “new” boats. We had checked pricing before and for the money it was hands down a better deal than there. Will be back the next time, thanks!
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December 2021 by Jason & Cynthia Hermus
This would’ve been the 2nd time using them, but massive thunder showers inundated us. So, they gave me a full refund.Two salient points to beware of if you want to use them: First, they are MUCH cheaper than their competition. Second, you are at their mercy with their weather-refund policy. My situation was easy: the National weather service issued a stay-in-place order because the flooding it was raining so bad. But, if it is misting or on-and-off rain they may not refund your money. This will lead to gray areas where the buyer and seller are not on the same page.I’ve read about rudeness. I’ve not experienced that. It is clearly a family business and kids are there. I personally like that. But everyone was friendly and helpful to us both times we came.I will use them again later this year or next for sure.
