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November 2023 by ebony. white
THEY LIE.I must express my profound disappointment with the service I received at the auto center. Despite being the second person in line at 9 am, I found myself subjected to a lamentable display of inefficiency and incompetence. The employee at the desk assured me that they were attending to my battery replacement while another technician worked on a previous customer's tires. However, after an excruciating two-hour wait, I was informed that they couldn't replace my battery after all. They left my car outside dead in the rain, only after I requested they gave me a jump. The communication in this department is so poor they didn’t know that two hours earlier I had purchased a battery and I had to show a receipt to collect my battery. Do not give this place your business.Service: Battery
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November 2023 by ThatGuyYouKnow
Cheapest around but you get what you pay for. Went here to attempt to get a tire 3 months ago and they only had one in stock which they put on the wrong wheel so I had to go elsewhere. I still had to pay for the tire. Just attempted to get a warranty repair on the tire they put on the wrong wheel and according to their prorating it still cost me 80% as much as the tire was new. The tire had less than 10,000 miles. If the prorating was accurate I should've paid about 25 dollars and been on my merry way. I will not be going to any walmart for any vehicle related services in the future.Service: Tires
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November 2023 by Will Graham
Extremely slow service. Don’t go unless you have HOURS to waste
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July 2023 by David Ellis
It took 45 minutes to change a tire but the management and the employees where very helpful
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July 2023 by Tami James
Can't say enough good about the Guthrie Tire Center with a special shout out to Doug the service manager and his boss. We had an issue with tire replacement with the road hazard warranty purchased at another Walmart. Three larger Walmarts said they wouldn't stand behind the warranty (tires are only 6 months old), BUT this little Guthrie tire center stepped up and said let us make this right. Very thankful for this crew and all they did to turn something bad into a good experienceService: Tires
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April 2023 by Max Elam
Quick and knowledgeable associates, who know what their doing. Thanks for the stellar customer service.
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December 2022 by M S
Requested Mobile 1, sticker says they gave me Pennzoil. The oil they gave me is not HTO-06 which is why I requested the specific oil I did. Also, they didn’t bother to reset the oil life or remove the old sticker before placing the new one. I waited 2 hours for this service.Service: Oil change
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August 2022 by Cynthia Short
I am not impressed with service or product. My car has not ridden smooth like it did prior to getting new tires from them.
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July 2022 by Joan Moore
They were very nice and it wasn't a long wait. Very reasonable in their price.
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July 2022 by Dj Norton
Kind and courteous employee. Thank you so much
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June 2022 by Priscilla Heflin
This is the absolute worst place to even try and get an oil change at, the tech messes up your car on purpose in multiple ways, the customer service is beyond poor, you'll go in for an oil change and leave needing $800 in repairs after they touch your car, please take your time and travel into Edmond or OKC for any car work needed, this place is a NIGHTMARE.Service: Oil change
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December 2021 by Rhonda Ray
Bought 4 new tires. Flat with in a week. Charged $200 to fix. Just curious about Wally world.......
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July 2021 by Aaron Petzold
19k mile on a tire with road hazard they tried to pro rate it 20 bucks which barely cover the road hazard warranty cost. I'll never buy tires here ever again.
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January 2021 by Joyce Millerbrown
The folks here always have treated me good and have shown respect I s professional manner no matter how busy they seem to be. I've always received good service from here.
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October 2020 by Chad Boutwell
After visiting the store bought tires online to be shipped to store so I could have them installed . They refused to ship to the store but my house instead . I loaded the tires in my truck and went to store first thing to have them installed . Had an oil change ahead of me that takes them 45 minutes they tell me . Then I’m told they had a truck coming in to off load when I would be about ready to get tires installed . They couldn’t tell me when how long before they could even start because the truck . Didn’t even suggest a time to come back .So I got tires in the truck and can’t just wait till god knows when . Part of my purchase included install and was going to get road hazard . Had to go somewhere else no road hazard and paid for the install . I guess you can buy there tires but as others warned me I’m warning you . Just go somewhere else they don’t have enough staff to do the most basic things or don’t want to !