-
July 2024 by Kari Mcfarland
Have been shopping here for several years and the staff is mostly always rude. The soda and food is sumtimes out of date so make sure u check dates if u buy here. Must be bad management
-
July 2024 by Ella Armstrong
called about my prescription because it was filled but my insurance wouldn’t cover it, the lady was nice and said she had to send a paper to my doctor for approval to my insurance and to call back in a couple days, i just called and was on hold for a minute before i was answered that wasn’t an issue but as soon as the dude answered i said hello i called a couple days about about my prescription my insur- and he cut me off very rudely and said last name and i said my last name and continued to say the lady said she had to send a paper to- cut me off again and said yep first name and so i told him and he said * prescription name* yeah it’s ready. didn’t even ask if i had any question and didn’t tell me if my insurance would cover it which was the whole reason i called . it’s been ready for a week i’m aware it’s ready. it’s not the first time i’ve got the dude being rude and snappy anytime i get him it’s always a bad call.
-
June 2024 by Julie Van Kirk
I love that we called asking if they provided tetanus vaccine and then when we arrived we were told, "Let me see if she's up to it". As an out of state certificated pharmacy technician, I was shocked to hear that comment. We still had 45 mins before closing and then turned away because they weren't feeling like providing service to a concerned citizen. Shame. I'm absolutely appalled. Do better the next time someone comes asking for help
-
February 2024 by Chelsea Jackson
The WORST pharmacy in town, I give the girl behind the counters customer service skills a 0/10.
-
December 2023 by Barbara Gentry
They do have times when they are out of medication I need, but overall they have a great staff who can work with you for figuring that out and letting you know when it will be coming in.
-
December 2023 by M. Wilhite
We are done with Walgreens. First visit was great, since then it has been nothing but a joke. This last time, they notified us that we had a couple prescription refills ready. Told us their hours for the pharmacy, which closed at 8:00 pm. Drove 20-30 minutes to town to be told that the pharmacy was closed. This was at about 5:00 pm and the manager told me that the pharmacist called in sick. I said that shouldn't be my problem. She snippily replied, "not my problem either". What about all the others that are sick and depending on their medications? Never again will we srep foot in a Walgreens!
-
November 2023 by Kevin Mainord
This walgreen is my go to.
-
October 2023 by Kara Mcfarland
Have been shopping here for several years and the staff is mostly always rude. The soda and food is sumtimes out of date so make sure u check dates if u buy here. Must be bad management
-
September 2023 by Jessica Hatfield
Very clean and organized store. Had what we needed, and they have a point system. The clerk was super friendly and helpful, extremely knowledgeable.
-
September 2023 by Sandie B.
Seriously a sad day when you can't get your medicine because somebody's got issues! For three years now my Son in law has picked up my prescription when he's in town. It has Never been an issue after all we live at the same address! Today however is the exception..... Today after 3 years they decided He MUST have my Drivers License with him! Okay well I am done with coming and you being closed due to No Pharmacist On Duty and now deciding my dangerous schedule 4 drug won't make home to the same house and we need to come back with a Drivers License Just For You! I will do that One Time And Never Return Again!
-
June 2023 by Candace Haynes
The pharmacist Rick is amazing. He and the Grove Walgreens staff including Brooke, Kim and others always go above and beyond for me. I truly appreciate all they have done for me. Such amazing people!
-
May 2023 by Robyn
Made an appointment to get a Covid booster today on their website. Got a text and email confirmation. I called to make sure the pharmacy is open and when I finally got to talk to a person, they said that the pharmacy would be closed all day! How the heck can you make an appointment if they are closed?Their pharmacy is closed so often when they should not be. I can’t believe this location is able to stay open. I had all my prescriptions transferred to Walmart because of it.It’s no wonder they only have a 2.4 google rating.
-
May 2023 by w petty
Engaged with friendly clerk while picking up prescription for about 90 seconds. Her boss came up and told me to move on. Apparently being friendly to seniors violates store policy. New goal is to get my friends to change pharmacy. Most already have...
-
January 2023 by michael moore
This is no place to go for prescriptions, the staff are rude and always act as if they have no clue about any concerns or questions. It is sad that even the pharmacist has little knowledge, or just doesn't care enough to offer better service. Word of advice, don't waste your time, there are many other places that offer better customer service and knowledge of medication.
-
December 2022 by Susan Gorney
Walgreens pharmacy in Grove should be shut down. Service & staff are consistantly horrible. Will not be stepping in there again, and neither should anyone else. I'd give them less than 1 star if I could. Bad news for the town.
