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January 2024 by Phyllis Dutton
The wash is always great. My car gets very clean and the vacuums work ghrest too. I’m able to get in and out very quickly.
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December 2023 by Great Brain
Never have I had a worse experience. In 2021 I paid for the unlimited wash package. It worked until I went one day in January and was told by an employee that because not enough people were going through the car wash it was " to expensive to run " I ask well how does this work foe my unlimited car wash package since your clearly open ? Should I get refunded for the month and was told I don't know this just what the manager or owner told me. No big deal I just canceled my monthly contract since it's not holding up its end of the terms. Today I went there to get a wash and I asked before paying if they could spray the car a little extra and if it didn't work if they would let me go through again if it didn't get the car clean and was told NO not for the regular cost wash I would have to pay for the unlimited. I was blown away. So is to much to ask for a$15 bucks to expect a clean car? Honestly it's a problem with ownership and or management. If you run a business and provide a service the only way to do it right is fulfill your end of it. Keep your side of the street clean if you will. If it's management then they need to be replaced if it's ownership the need to brush up on business ethics and professionalism. I went to another place and for $8 bucks and a a tip to the hard working kids spraying I got out of there for less and a better job done. I Will never go back to zips
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December 2023 by Billy Reiley
A typical day at work was stressful, and you worked alone. Still required to do the job of two.I believe I learned some maintenance upkeep on car wash machinery.Management wants a shill. They wanted me to lie to people, "anything to get a membership sale." You don't actually get commission off the sales unless the membership is kept a month or longer. Raises without more responsibility is not a possibility. Same with promotion without making their wanted amount of memberships and reviews.Chemicals are unsafe, as is the trench cleaning procedure. They use acid to clean the windows and do not provide PPE. The hardest part of the job was learning they didn't care about us. Most enjoyable part was the nice customers. Unique tips like energy drinks.
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December 2023 by Sheramy Horton
Great car wash! BEST VACUUMS AROUND! they actually work ! Brie is always so sweet and helpful!
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November 2023 by Samantha Lackey
I had a good experience 8 months ago. Today I paid $18 for a car wash that didn't get my car clean. I'm pretty bummed. I almost left when I found out the wash was $18 but thought I would give it a shot. It's a no for me
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September 2023 by Travis Brewer
It's a good carwash but sometimes their machines aren't working right. Had to rinse it at home and reddish liquid was coming off all over. But its good when everything is working right
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September 2023 by Haley Sills
I don’t typically write reviews, but since they asked for a review and took my phone to give 5 stars, I’m back to make an edit.They initially mixed up my membership with someone else, which caused a 30-45 minute delay for my first returning carwash. Many times it would barely be functioning at 50% so my vehicle would not be clean. Lastly, it shut down while I was midway through and though it was resolved quickly, it’s not something I’d like to keep experiencing.
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September 2023 by Tony Clark
Used to be a member. This location is managed very poorly. Showed up and paid for a wash, but was signaled to detour out and leave before the wash. Apparently the track system wasn’t working - asked for a refund and the attendant said they can’t do that there so I’ll have to call customer service.Hopped online and couldn’t find a phone number so I sent a message through the web form. Still haven’t heard back. Guess I’ll just open a dispute and they can deal with the fallout.
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August 2023 by JWG77
BEWARE!!!I have been a member for more than a couple of years and have rarely seen this car wash in good working order. There are always nozzles that either don’t work or shoot so hard in a small area that you think it is taking off paint or about to bust your sunroof. Also, the chemicals run out of low and many times only work on one side or the other. I have a number of scratches that I am certain were caused by their equipment but I don’t intend to even bring it up to them due to all the disclaimers they have posted.Recently I ran my truck through to come out with hazy windows and mirrors. I also could not see out of my camera system. Upon further inspection I could see a film over the entire vehicle. I drove back and they said the maintenance guy was changing a hydraulic line. So basically they covered my truck in hydraulic fluid. They had me run it trough again to no avail.I spoke to someone who I could barely understand. No idea if it was the owner or a manager but he would not have my truck detailed as I requested but had me drive to another location. All they did there was spray some chemical on my truck and have me go through the wash 3 more times. It helped but is still not right.I have more photos but you can see the film clearly in this one.I am cancelling my subscription as soon as I finish this review.I would leave zero stars if it were an option.
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August 2023 by Olivia Evans
washes are expensive. worker at the front and the deal is pretty great, but you have to get it on promotion! about what i’d expect from a car wash place—major kudos to the woman that talked me into a membership though ;)Services: Polishing
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July 2023 by Brittany Gormly
Would give zero if I could ? paid $12 for a wash and you couldn’t even tell after I went through. Took these literally exiting the wash and had to go to QT next door to get the bugs off the windshield. My front grill doesn’t even look like it was washed. Ripoff!! Save your money and go elsewhere.
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July 2023 by Black_ Dynamite
I went through the wash today and Lexi was very helpful and assisted me with everything I needed. I would recommend this car wash 110% very good customer service.
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July 2023 by Johnny Red
I don’t normally write reviews. However, this was my first experience with Zips earlier. Lexi was a great help and I will definitely be back again! Highly recommend and if you stop in ask for Lexi.
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July 2023 by Tara Byrom
It was raining and Aaron walked out in the rain just to bring us rags and cleaning spray! That’s going above and beyond in my mind! Thank you! We had to get this truck’s insides clean before going out of town today and barely got it vacuumed before the rain started and didn’t see rags or spray out so assumed we weren’t gonna get to wipe it down, but Aaron hand delivered them to us. Appreciate y’all! We’ve been zips members for years-and this is why!Service: Vacuuming
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July 2023 by Michael Clayton
I would advise being careful of machine. It only takes credit cards, no cash. it will likely charge you for a membership when you only wanted a single wash.The guy running the place will not remove charge and pretends to not speak English.I had to call credit card company to dispute charge.Credit card company is already familiar with this tactic from carwash
