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April 2024 by Rebecca Sewell
Never seem to get our order right. Waited several months and finally tried again last night... 1 out of 5 orders was correct.
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April 2024 by Jesse paul
It's honestly been going down hill over the years
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February 2024 by Emma Hughes
Ridiculously slow. Chances of your order being right is about 50/50.
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February 2024 by James Miller
They can't seem to get an order right... stopped and got a pretzel twist.. cinnasnacks and cheddar pepers.. no ranch even tho we asked.. no cheese sauce for the pretzel twist and no frosting for the cinnasnack.. I called and all I got from the "manager" was sorry.. rather sarcasticly.. no come back and we will make it right.. no ill talk to them.. nothing. Stopped by 2/21/24... again.. drive through only.. 8 cars in line... went to arbys. How about paying your employees more.. maybe you wont loose 30 dollars worth of buisness from me every time! Be mor like the Jenks location.
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February 2024 by Bryar Lish
Was very slow, brought out wrong food, he was on the phone while he brought out the WRONG food. And the other worker was doing everything
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February 2024 by Olivia Veale
We ordered one of their pulled pork cheese burgers and when we looked at it there was no hamburger patty just pulled pork.
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February 2024 by Freddie Waldrep
Not honoring the half price burgers on Tuesday evening. No napkins available. No ice cream for milkshake. Staff didn't act like they knew what they were doing.
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February 2024 by Hailey Bennett
Be careful and make sure to ask for your chicken well done lol. They were mad about having to remake something and gave me a raw chicken patty. I’m 15 weeks pregnant and that’s just so scary and dangerous! Pretty traumatizing!
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February 2024 by James parker
The tots tasted like old grease, they got our drink order wrong and then the carhop wanted to debate the drink order with us. Very poor customer service.
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February 2024 by Jessica nichole
Service is the slowest on planet earth. Every time I go here the wait is forever and kids are standing around. Never again
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February 2024 by B Heckle
I visited this sonic just to order 4 drinks. After waiting 10 minutes we buzzed them again asking about our drinks. We saw them finally pick up 4 cups from the counter that we could see sitting there for awhile. After paying and waiting for the change. The carhop shorted us $1 on the change and didn’t apologize when we called him back.It was altogether not a pleasant experience.
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January 2024 by David Sacker
1/2024 - The owner of the Glenpool Sonic has strived towards having a good establishment. Please take this constructively. I had left 4 stars 5 months ago, but I'm reducing it.Over the past 3-4 months, service has degraded. A month ago one of your workers kept the change from my payment, telling me, "Well, I figured it was a tip." I was shocked to the point of being unable to answer.This past week, not only was my order completely wrong, but I was disdained for even bringing it up.I admire young people who want to work, but the staff have developed an adversarial attitude. Perhaps it's because of SONIC adding the tip onto the online ordering, which is setting a standard the staff angrily reacts to if not to their liking. Perhaps it's one of the staff with a contagious embitterment. Regardless, it has rendered the Glenpool SONIC quite distasteful. I won't be your patron any longer for quite some time.
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December 2023 by Adam Kraft
I've learned to avoid this place completely. They turn off the mobile app almost always, so you have to contact them just to find out what they have decided to make available. I stopped by on a Tuesday for half-price burgers after 5. They told me they've never heard of that. I called the next day about the 1.99 cheese coney special. They told me they weren't honoring it because they were out of buns. That was it for me. I just started going to a different sonic or avoiding sonic altogether when I'm looking for options close to home. My experience with this location is peak frustration.
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December 2023 by J L
Slow service, bad communication. The staff and managers do not care if you’ve been waiting a long time. They never have drink carriers and will tell you to cross the street to QT if you need one. Corporate clearly doesn’t care if these people work or not, so why should we care? Avoid at all costs. Don’t waste your time.
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November 2023 by Debbie H.
I would give the zero stars if it would let me! I am never able to get what I order thru DoorDash. It's not that difficult!!! After waiting over an hour my dasher messages me to say the store doesn't have my order! Where the heck did it go?
