Had a very rude experience at the Fairland Branch today from Kelly for some unknown and uncalled for reason! She may need a refresher course in customer service. Js oh and my family has been banking it first national Bank and trust for over 60 years! SoBE NICE ALWAYS, it will come back to you and vice versa
March 2019
Banked here for years. Never one problem with my loans or chekchecor savings account. And very friendly staff.
November 2018
Worst bank ever! Went and applied for a loan, told me I was approved then all a sudden changed their minds. They never even let me know why. Will never use this bank again. I have paid off 2 loans though these people with no problems in the past. Will definitely find a new bank.