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February 2024 by Shannon Neil
The service I receive every time I am here is outstanding! I trust this staff, they have always guided me in the right direction and I know they will always take the very best care of my vehicle as possible. I won’t go anywhere else and I share this with all my friends and family.
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February 2024 by Ty Anthony
Cassie was very knowledgeable and quick with my tire rotation and patch work
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February 2024 by Kris Anderson
They did an awesome job on my truck. They do all my vehicles
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February 2024 by zulema stone
Utmost common courtesy that goes the extra mile for their customers! Ben is very pleasant with exceptional skilled knowledge & expertise in the field of automotive! Many in our community have grown to trust him for his honest & complete care for his customers in need of automobile services!
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January 2024 by William Young
After going two different locations in Enid Oklahoma James at Firestone was able to correctly get my truck alignment correct with no restrictions or problems, I can't say the same for the other locations, so with that being said from me being new to Enid go to Firestone for the true specialist !!
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January 2024 by Edward Willis
Ben is always very professional and personable, which I value. Also, I have confidence that if I ask them to check something specific in addition to my normal oil change, I am sure that they have done so. I don't feel like that I have to doublecheck that they've done what they've said they've done. Reliability is worth every cent that I pay for the service.
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November 2023 by Amanda Jarvis
Called on Thursday to schedule my free oil change since I'm a Car-Mart customer and was told to come in on Saturday at 11:30. When I asked if he needed my name was told no that they don't actually schedule appointments they just keep in mind that you are coming. Drove an hour to get there for them to tell me that they can't do it cause their system is not working to bill Car-Mart. They just said well maybe you can find someone else to do it.
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November 2023 by Dakota Anderson
Only problem i have ever has is the guys rush a bit much and cover my interior in oil. But it hasn't caused anything other than me scrubbing down the car, other than that the service has always met expectations
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August 2023 by Victoria Arnold
Went to this location during business hours at 4:43 and they were closed. Not a holiday.. No hours were posted on the door either. Thumbs down
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August 2023 by Whitney Stovall
I'm wondering where to start. Prior to my most recent visit, my husband and I frequently brought all of our vehicles to this location. Since we have three teenage drivers, our visits are frequent. We have never encountered any issues during our visits.My husband and I bought new tires for our Prius 8 months ago. Recently, we noticed that the front tires had wire showing and the back had several bald spots - clearly, an alignment problem. When my husband took the car in to be serviced, they told him that there was no alignment service listed on our service papers when we bought the tires. When he asked why they didn't do an alignment, the service representative said that they always perform an alignment. Unfortunately, our warranty didn't cover the issue, but we were able to negotiate a reasonable deal and ended up purchasing four new tires.Upon picking up our vehicle, we encountered some issues as the car failed to start due to a dead battery. Additionally, we noticed several lights on the dashboard flashing, which led us to believe that the lights were accidentally left on. However, when my husband approached the representative, they mentioned that the car was causing trouble in the garage. The person who worked on the car made it seem they may have left the car running, which was quite evident as the Prius doesn't run the engine while idling, and this was likely the cause of the dead battery.We had to jumpstart the car to get going. Unfortunately, we've had to do this every time we need to go somewhere. My husband contacted the representative again to address the issue, but they replied that they couldn't do anything. As a result, we're now out $200 due to their mistake. I would not recommend this establishment to anyone.Services: Tires
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July 2023 by Piggyback Rider Constitutional News Network
Very expensive. Friendly and knowledgeable staff. If you can afford it, they do good work.
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April 2023 by Troy Thackeray
They got my car in and out! Tires look good
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January 2023 by Elora Leigh
Made an appointment for 12. Brought my vehicle in at 1150. I told them I was grabbing lunch around the corner and would be back in 30 minutes. Got back about 1230 and my car wasn't done but figured no biggy. They didn't pull my car in until 1245. It took them 2 hours to do an oil change. It was 157 before I paid and left. The tech came in complaining about how long it took him to figure out how to get the oil light off and how he had to finally look it up after 20 minutes ?They never said anything about being busy or short staffed when I came in . I did this on my lunch break... i guess I get to stay an extra how because of non communication and making an appointment didn't even matter.I will be looking for another shop to take my vehicle to.Service: Oil change
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November 2022 by Junior Maneth
Bad place to take your car in. It’s a waste of time and money nothing was fix on my sister car.Service: Electrical repair
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October 2022 by Jessi Heddleson
I’ve had 2 appointments with them recently. The first one, they didn’t take my car in until half an hour past my appointment time. The second time, we waited half an hour before deciding to walk downtown to waste time. We came back TWO HOURS LATER and it still hadn’t been worked on. We ended up having to leave because of other appointments later in the day that we couldn’t miss. The mechanic had just finished his leisurely smoke break and was on his way to my car when we told him not to worry about it because we had somewhere else to be. He was incredibly rude and acted like HE was the one put out by this. Really defeats the purpose of an APPOINTMENT. We will never go back and I would highly discourage anyone from going there.Service: Tires
