Atwoods is a favorite store for many customers, who have shopped there for years. It is described as a great place to shop for almost whatever one needs, from Ariat jeans and cowboy boots to dress shirts, overalls, snow boots, ranch supplies, and pet food. The stores are noted for having so much to look at and buy, and they consistently smell wonderful, providing a comforting and familiar feeling as all locations are alike. Customers report that items like jeans always fit and last for years, and prices on some items, like dog and cat food, are very good. The staff are generally polite, very helpful, and most know their jobs very well, with management and teams noted for going above and beyond to help customers find what they need, even if it is not in the store. However, experiences can vary. Some items can be overpriced while others are more competitive, and occasional inventory issues may occur where items are out of stock even when the system states otherwise. While many transactions are smooth, there have been isolated incidents involving payment processing difficulties and procedural frustrations that led to customer embarrassment, though these are ultimately resolved. Delivery and unloading experiences are typically efficient and positive overall. Despite occasional setbacks, the store remains a popular destination for family shopping, farming and ranch supplies, and seasonal needs, with many customers spending significant money there annually.
