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March 2023 by Steve Smith
I've been coming here for years and will continue. Jackson Hewitt has consistently prepared my taxes correctly and quickly. Questa assisted me this year, and she made this so easy on me. Thank you.
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March 2023 by Beth Snyder
I truly enjoy the ladies at my local location, El Reno, very attentive and answer all my questions.
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February 2023 by Roxann Hernandez
Another great year with Jackson Hewitt they never let me down the faces are always friendly and the service is always fit.
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February 2023 by Daniel Gonzalez Jr.
They were very professional and Quick,I will be referring all my family and friends to get their taxes done here
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February 2023 by Suchil
Amazing place to do your taxes, I rather get quality over quantity, staff is very friendly and attentive, they answered my question professionally and explain to me really good, plus they have te Refund Advance where you can get money from you refund within 24-36 hours!
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February 2023 by Mykayla G.
These people charge off the wall prices and only stay in business due to giving cash advances. I called multiple times to get my state filed because they only filed my federal refund, I was given the runaround and never received a call back. I finally went in person to file my state and was told I would be getting $275 back. I wasn't given any papers saying this so I logged into the app to go over the information only to see that I actually OWE $275. When I called the call center to get this straightened out and complain on getting inaccurate information, the lady on the phone, Tumeeka, was immediately defensive and said the only reason they didn't file my state was because "you ran in to get your advance and weren't complaining then." I was appalled and told her that for paying $700 in fees, I expect, at the very least, accurate information. She then says "well if you're wanting a manager to apologize, I'll just save time and apologize for them because we aren't fixing to cut you a check for $700!" LOL these people are the most unprofessional bunch I've ever had to deal when using a business. Hopefully after a decline in customers, they finally realize where they went wrong... high fees and customer service. I couldn't imagine running a business and treating my customers this way.
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March 2022 by Angela Castillo
The ladies at this Jackson Hewitt location are very kind. Took the time to answer all of my questions. Julia was awesome.
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March 2022 by Andrew Lang
Went there last year after doing my own taxes for years and got a lady named Janice Radford and she is amazing and friendly so went back this year and got the same lady she is awesome I will be going back next year as well
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March 2022 by Jessica Spain
Janice was absolutely wonderful!! Such a very polite and helpful person!!
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February 2022 by Diamond Hernandez
I’m glad I chose to go into Jackson Hewitt once again here in el Reno! Janice is it bottom line she made me feel so relaxed at home and just comfortable! I got to eat my snacks and even lay my head down because I had and still have a severe migraine! You know she is doing something right when you can lay you head down and trust she is taken care of all your tax information! If y’all go anywhere to file with Jackson Hewitt go find Janice in the shopping center by Walmart!!! Thanks Janice your the real MVP
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January 2022 by K B
Janice was absolutely amazing and had so much patients with issues that were going on. She made sure I was able to get the taxes done. If I could give her more than 5 stars I would!!!! She is smart and very knowledgeable. 20 stars hands down!!!!
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January 2022 by KayLa WhiteHorse
Janice is a life saver! She assists me with my taxes every year! She is really amazing and always helps me with any questions I have! Her personality is jus so awesome to be around!
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January 2022 by RedBird Hewitt
I've been a longtime customer and I always have been appreciated by Jackson Hewitt.. I hope that all works out well for all of us. And we should be happy in the long run.. I appreciate ya'll.
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January 2022 by Richard Lerma
I came in yesterday and John did a great job as always thanks John. Janice thank you for all your help you are awesome.
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May 2021 by Edna L Glazier
I was told the price to figure my taxes would be around $85, when I went to pick them up it was $509!!! I feel it was ELDER ABUSE!!! My husband and I are on social security and we don’t have extra money. I will be calling corporate Monday!! I will never use them again!
