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December 2023 by Trap L.
The owner/founder of Diffee Ford sold us a truck, brand new in 2012. We owned said truck for the entirety of its life, and took good care of it. Again, brand new off the lot. Fast forward to 2021, we're there looking to trade in said truck. One of the Diffee kids (grown man), not the father (who sold us the truck and is a solid man) flat out lied to us. He saw somebody in a nice shirt and a tie, and assumed he could lie and get a steal. I emphasize lie here. He tried to tell us our truck's door panels were full of bondo, which they were not, and that the blowback on our truck was indicating it needed a new motor -which again, was a flat out lie. He doubled down when we questioned him, he flat out ignored me, and then he had the audacity to insult us by treating us as if we were dumb. Don't waste your time or money here.
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December 2023 by Leanne Waddell
Always great—this time I was disappointed the car was not finished a little earlier- I had requested pick up & return to me while working in Yukon - between 8-5. I got finished before 4:30 & sure hoped the car had been returned ?. Had to wait until after 5 - 5:15-5:20- but I do appreciate the valet service
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December 2023 by Terry Ballantine
It's always a great experience at Diffee LIncoln; I actually look forward to taking my car in for routine service. Shannon was my service advisor and made sure everything was taken care of quickly and professionally. I always feel like I'm among friends at Diffee Lincoln -
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December 2023 by Roy Dobbs
They did a wonderful job, and I was pleased with the service that I received. I could recommend Diffee to anyone. I appreciate their service!
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December 2023 by Nicolette J.
Brought a 2020 black label aviator for 85k. Liked the car but worse service ever. Window rolled up and down on its own. Said couldn't duplicate. Then let it get hailed on for 1000. Deductible. Then took engine and transmission out in 3 and 1/2 months. Not fixed and went back for 2 weeks, not fixed so Lincoln offered an extended warranty but we had already paid for one. Finally got it after 6 more weeks and still nose. Traded it and went back to not American made. Sad to say. General manager said maybe Lincoln will make a better product. Has a recall for a part open for a year. It only had 33k miles. Took a loss but didn't feel safe. Salesman wouldn't even return a call. Chandler Diffee was our salesmen. Abby was agent from Lincoln. Didn't want to purchase a new car at this time when things are so high. Paid sticker and higher interest.
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December 2023 by Sherree Orrell
The staff is very courteous and answered any questions I had. The only thing I was disappointed in was the courtesy car wash. If I hadn’t been told it was washed, I wouldn’t have known. A loaner would be convenient as well especially since it is a selling point and mentioned in my service invoice.
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December 2023 by Darren Burrus
The salespeople there are very friendly. The vehicle buying experience was so smooth that I was sure I was being hustled. But after reviewing all of my paperwork, it was everything I wanted and then some.
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November 2023 by Rick Lipe
Another Oil Change which only took about half an hour, while I waited in the New Lincoln Service Center. Very Nice addition to the facility. Very happy with my service as always. Love Diffee because it's fast, clean, reliable and the employees are knowledgable and very friendly.Services: Vehicle Inspection
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October 2023 by Lei
Staff is always friendly and well knowledgeable. They are my go to dealer for all my lincoln repairs. Shannon is amazing.They also have a great snack basket if your waiting for your car to be serviced. They've recently added a mobile unit for repairs. Scheduling is easy and Andy was professional and had my navigator ready to roll within minutes.Thanks Diffee family! Now if I could only get one of those lincoln tumblers. ? ? ? ?Services: Exhaust
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October 2023 by Gary Cooper
I had my oil changed, air filter and had my Lincoln winterized. I have used Different for over 30 years. Joe is a great and wonderful man and so is Phil. Thank you giving my wife and myself.
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October 2023 by Rita Midkiff
Took them 3 hours to change oil and repair one tire. Said the hood hinge was broken and had trouble opening it. They are the only one that has opened it for service since I bought it on 2019. Now I have to pay to repair the hinge.
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September 2023 by Chris S.
Differ ford charges $180 an hour for a mechanic, there are lots of mechanics at dealerships that are cheaper. This absolutely ridiculous!!!!!$180 an hour for a mechanic lol
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September 2023 by KAY DAVIS
The service department is fantastic. They are so professional in their work, Every person I talked to was uplifted and are so positive. The mechanics are so courtesy and are conscious of how they handle your car/truck. They get your vehicle cleaned before you leave. I have bragged on your business for years. Thank you for your service.Services: Auto engine diagnostic
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September 2023 by diana stewart
My car had a serious recall on it. Because I work, having time to drive to El Reno was challenging. What a blessing when the mobile repair truck came to my house and took care of the recall. Thank you Diffee!
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September 2023 by Dave Whitman
Always professional service. Excellent customer service and a great waiting area to enjoy while your vehicle is serviced.
