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December 2023 by Nicolette J.
Brought a 2020 black label aviator for 85k. Liked the car but worse service ever. Window rolled up and down on its own. Said couldn't duplicate. Then let it get hailed on for 1000. Deductible. Then took engine and transmission out in 3 and 1/2 months. Not fixed and went back for 2 weeks, not fixed so Lincoln offered an extended warranty but we had already paid for one. Finally got it after 6 more weeks and still nose. Traded it and went back to not American made. Sad to say. General manager said maybe Lincoln will make a better product. Has a recall for a part open for a year. It only had 33k miles. Took a loss but didn't feel safe. Salesman wouldn't even return a call. Chandler Diffee was our salesmen. Abby was agent from Lincoln. Didn't want to purchase a new car at this time when things are so high. Paid sticker and higher interest.
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September 2023 by Brianna helm
Had such a great experience here!! Buying a car at 19 is super intimidating!! Everyone at Diffee was so kind to me and made me feel relaxed. Aaron is the best!! He was SO patient and really wanted to find me the best car. I’ve absolutely hated the experience of trying to buy a car but this was different than everywhere else! All thanks to Aaron and the Diffee family!
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September 2023 by Joe Pierce
Diffee is a wonderful place to buy a vehicle. Ronnie Porter our salesman made it super simple for us to buy our Lincoln, not to mention Mark Perry & Cody Diffee and the rest of the staff we dealt with. They were all so kind.
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September 2023 by Shelley Field
They are great to work with. We were driving from quite way away and they checked in on us a couple times for our ETA and had the vehicles we were interested in ready to look at when we got there. 10/10 recommend car shopping there
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September 2023 by Morgan Rogers
I am impressed with how the staff went above and beyond to accommodate unusual purchasing circumstances. I was especially pleased with my salesman Clint, who did everything he could to make my experience simple and straightforward. I will absolutely contact Clint at Diffee Ford for my next car purchase.
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September 2023 by Chris S.
Differ ford charges $180 an hour for a mechanic, there are lots of mechanics at dealerships that are cheaper. This absolutely ridiculous!!!!!$180 an hour for a mechanic lol
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August 2023 by Susan Carter
Had a wonderful experience. Short, sweet and to the point. May salesman Clint was helpful and very nice. When he didn’t know something he would find out and was not hesitant about admitting he wasn’t sure or just didn’t know. That’s the kind of person people appreciate. Overall, the entire staff were friendly and cooperative. I have recommended several persons to Differ over the years and will continue to do so.
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August 2023 by Mike Hill
Bought a used car from them. Our car total from a hail storm so we were looking to replace it. Found a nice car on the lot at a good price and tried it out. The salesman was very helpful and not pushing let us think about things and talk it over. The deal was very smooth and easy only took about an hourWe will do business with the diffee family in the future very happy with the way our deal went.
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August 2023 by Derrick Jones
I took my brand new 2023 truck to Diffee Ford Lincoln because the AC wasn’t working or blowing into cab, it had a rough idle and rough transmission shifting in lower gears.Was told they would not provide a loaner vehicle because I didn’t buy the truck there. Then a week later without my truck and after going back down there in person I learned ford and Diffee could provide a rental through enterprise for me with no out of pocket cost. The catch was It had to be a ford vehicle and rental comp had none available for me.3 1/2 weeks later after I had to call them for an update it was magically ready the next dayWhen I received my truck it was dirty inside and out and had sweat smeared on glass and consoleThey drove my truck 50 miles let it idle for hours and put no gas back inSo I had to pay for the gas required to do the diagnosis for a truck with 4,000 miles on it.
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August 2023 by Dale Marshall
My vehicle was repaired and returned within the time-frame given at the time of the appointment. The service advisor was very good to communicate all that was going on during the repair process. I will definitely drive the small amount extra to go back to Diffee for any further service needed.
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July 2023 by Nonika Allen
This past Saturday (22 July 23) I went out to look at a particular vehicle to test drive and to take it to a mechanic that I use, for a used vehicle inspection. Before heading out on my 30 minute + drive, I called a spoke to a salesman to ensure it was alright to take the car to be looked at. I got there and they took me straight to the vehicle, however, it seemed that suddenly they had issues with me taking it to be seen by a mechanic. Mr. Diffee himself came out and went back and forth with me about the possibilities of what a mechanic may find if they looked at the vehicle. It had been over an hour spent before I could even take it to test drive and by the time I was able to take it, the mechanic's shop was closed. I wished the experience that I had was better and I did not have to waste my time.The following Monday, I went to Mazda at Nelson Norman to see the same vehicle, that was a year or two newer. Yousef, the salesman, had no issues with me taking the vehicle to be seen by my mechanic and I was able to make the vehicle purchase and get small items addressed by my mechanic afterwards. I was relieved that I was able to get the vehicle inspected and squared away, prior to giving it to my son who is away at college.
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July 2023 by John Gau
Ronnie our salesman was very professional and helpful. They didn’t have the truck I wanted on the lot but found one and had it ready to go. Process start to finish took about 1 hour. No game no added hassle.Strongly recommend Diffee ford. They also offered rebates and a higher trade in for my old truck than several other dealers.
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July 2023 by Google user
Ronnie our salesman was very professional and helpful. They didn’t have the truck I wanted on the lot but found one and had it ready to go. Process start to finish took about 1 hour. No game no added hassle. Strongly recommend Diffee ford. They also offered rebates and a higher trade in for my old truck than several other dealers.
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March 2023 by Thomas Smith
Right from the beginning of my transaction with the dealership, I was happy. The sales person came out to greet me and was so polite. Next whole process of purchasing the vehicle was beyond easy the rates were good. The general manager was extremely awesome and so was the sales manager. Since I’ve started dealing with the stealer, I’ve use their service a few times and I have been nothing but happy. Their follow-through is great and my vehicle is always cleaner than I left it. I highly recommend this dealer to anyone.
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February 2023 by Stephanie Kennedy
I had a great experience with this dealership. Even Mr. Diffee sent me an email with information I needed. Allen Cox went above and beyond to help me with my used car. Mark Perry sent me photos and introduced me to Allen Cox. I had never been here before and I plan to come back when I buy my next car! My former boss also bought a car here and had great customer service.
