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September 2023 by Ed Martin
Cody Diffee provides great service. Anytime I have needed anything he or Nicole are quick to respond. I recommend Cody Diffee to everyone who asks.
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September 2023 by Tamara McFall
Very helpful, professional and always pleasant to speak to.
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August 2023 by cliff stout
We had a claim on our homeowners insurance. The claim process was very smooth. State Farm communicated often and answered all of my questions and advised where we were at every step in the process.
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August 2023 by Mike Hill
Went in to talk about changing agents. Was very pleased after talking with them in the office. Requested to change and have them as my agents. This is a nice office and they seem to be very friendly and helpful and polite. I think they will be good agents and we will be happy with them. We will be back.
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August 2023 by Francine Williams
Allstate has provided me an my family affordable vehicle insurance and homeowners insurance.
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April 2023 by Victoria Thomason
Four years ago, I switched to Allstate when my agent with Farmer's Insurance decided to go into another field of work and I was moved to another agent without being given any notice. A close friend of mine recommended Cody Diffee with Allstate, and ever since I have been extremely pleased with the service he provides for my home, auto, and liability umbrella policies (The multi-policy discounts are amazing!) Cody Diffee made it very easy to change carriers four years ago, to take my daughter off our policy when she came of age this past year, and he was able to write her a new and reasonably priced policy that is perfect for a young adult who is just starting out. In the past, we had to make claims for one car accident and more than one towing service through Allstate, and both types of needs were handled efficiently and effectively with professionalism and kindness. When our rates increased last year, Cody took the time to explain why. All of these transactions have been handled by telephone because Cody Diffee's office is located in El Reno and not once have I needed to drive there to transact insurance business. I recommend Mr. Diffee wholeheartedly!
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April 2023 by Brenda lee Gentry
Exceptional, helpful when 2 previous allstate agents could not bother to help me get this taken of for me.
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August 2022 by Joshua J.
The best insurance agency around! They go above and beyond! Highly recommend letting the Diffee agency give you a free quote! You will be pleasantly surprised!
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March 2022 by James Sherek
Cody diffee has been a life saver for me he was a great help when my wife pass. My other insurance company canceled me after 18 days thanks again
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September 2021 by Travannon Wiley
Nice people, Nice selection
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July 2021 by Tristan Fite
Insurance went up nearly $40 after 6 months for the exact same coverage. No new accidents or citations or anything.
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June 2021 by Triston Morris
Great rates and great people
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April 2021 by joe stefanini
I've been with Cody and his team for about 6 to 7 months, have changed my.policies and been a general nuisance to them and they have continued to be courteous and professional the whole time. A real down home feel and concern for me. I've in OKC now, and while there are many agents out there my business will remain with Cody and his team, they have earned my trust and respect, and that's what's important to me. Their hands are truly the good hands people.
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March 2021 by Gail G.
This is the WORST of the WORST of insurance agents. Last year I bought a car, which I insured with C. Diffee because he seemed nice -over the phone. I also had a little money from my mother's estate. I bought homeowner's insurance, and paid for one year. It was a huge amount more than $5,000 for one year. I thought it was because my house is 120 yrs old, but I was about to hire some workman to work on it, and I didn't want to take a chance and get sued for a million dollars. My auto insurance was very high also, and he told me it was because I didn't have a car for a few years. He told me it would go down after a year and a half, but I am retired, and all my retired friends pay about $150. He told me there was a discount if I allow the company to deduct my auto ins from my bank, so I did that, but it was still $229.50 a month. Every penny counts when you have only $1,000 a month to live on. I often run out of food for myself before I get my next check. I was emailed by the phone company who told me they hadn't received my payment. I called them and told them the check number and the date mailed (2/25/2021), and the rep. said they didn't get it. I called my bank, and they told me it hadn't been presented for payment. I had about $350 inn the bank-I checked--the day before, so I thought it would be a month where I run low on food, so I asked the teller to tell me again how much I had. I was shocked when she said I was about $800 overdrawn. I asked her how it happened, and she said my insurance co withdrew it. I told the teller that this was a mistake, and I hoped the bank wouldn't charge me the $25 surcharge for being overdrawn. She told me her manager said they wouldn't. I called Cody Diffee, and he said it was for my homeowner's insurance. I told him that I had personally told him I couldn't afford that, anymore. He said that we had set it up for monthly payments, and that it has always been that way. I told him that he was wrong. I paid all at once in 2019, for a year coverage.When his office told me they were going to start the payments for it, more than $800 a month, I called and told him absolutely NOT. When I asked him for a refund, he left a voice mail for me which I got after office hours, saying he would return $350. I called him the next day and he said they were keeping the rest, for the month of Feb. I told him he couldn't b/c I only had $1000/ mo to live on, and auto and homeowner's insurance would cost me more than that. I have complained to the insurance commissioner, but that takes months. I have a negative $555 in my account, so when I get my next retirement check, they will take that from the $1000, leaving me with $455 for my electric, phone, water, auto ins, wi-fi, food, and medicines , as well as the $35 reconnect amt. for the phone-b/c they don't care that I have always paid. I don't have a job, so I can't qualify for a loan, which I don't have the money to pay back anyway. I can't even get my bank to sever the bank connection to the Diffee agency, b/c that costs $25.It doesn't deserve even one star!! STAY AWAY!!! from these crooks!!!
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February 2021 by Terry Ash
Cody and staff are very proactive, personable, and knowledgeable regarding insurance options for our family. By far the best agency we've had for car and home insurance.