-
August 2022 by Oklahoma P.
Because we live nearby, we had a prescription called in to the Walgreens at Santa Fe and Second. They didn't have the medication AGAIN and told us to call around to all the other Walgreens to find one that had the prescription. We called around and finally found the prescription at the Walgreens at Bryant Square and Second. Waited forever on the phone everywhere and everyone was RUDE. Finally got someone at the Bryant store on the line, but they were RUDE ans said they have the medication, but won't fill it because even though it is the second time the same drug was filled, and the doctor said it was a refill, he didn't write it in his call? so they wouldn't fill it. ?? Both Walgreen pharmacist helpers were RUDE and a total waste of time. TERRIBLE PLACE TO SPEND YOUR MONEY. GO ELSEWHERE!!
-
May 2022 by L R.
The Pharmacy manager Mike is very rude and on a powertrip! He likes to argue and appear God like. Prices are also way high, my daughters 30 day supply of meds there was going to be $148.00!!!!! They kept saying they would call our doctor for a ninty day supply but never did and our insurance requires all routine drugs to be ninty days so maybe thats why it was so much. I went to CVS and got a ninty day supply for $14.00 as they called the doctor for ninty days or prices just lower, who knows. Yep go figure! It appears they want you to pay out of pocket. Also always a 30 - 45 min wait. Most of the time they are out of needed meds so another 2 - 3 days wait.
-
May 2022 by Ray R.
The Pharmacy manager Mike is very rude and on a powertrip! He likes to argue and appear God like. Prices are also way high, my daughters 30 day supply of meds there was going to be $148.00!!!!! They kept saying they would call our doctor for a ninty day supply but never did and our insurance requires all routine drugs to be ninty days so maybe thats why it was so much. I went to CVS and got a ninty day supply for $14.00 as they called the doctor for ninty days or prices just lower, who knows. Yep go figure! It appears they want you to pay out of pocket. Also always a 30 - 45 min wait. Most of the time they are out of needed meds so another 2 - 3 days wait.
-
April 2022 by Allison H.
The pharmacist here is kind of rude. There was an issue with the medical office that sent over the Rx and he proceeded to give me a lecture. Take it up with the other office, literally not my fault. Everyone else was fine.
-
February 2022 by Debbie G.
If you want a pharmacy with caring professionals DON'T GO TO WALGREENS!!! DO YOU NEED DAILY PAIN MEDICINE STAY AWAY FROM WALGREENS! My scripts were sent to Walgreens and two weeks later when I got ready to fill them I was told "m'am it's not like you NEED this medicine". We can't "allocate" to you. Try back in March. In January I was told to try narcotics anonymous for my "needs" You will be treated like a common criminal with no empathy or professionalism.
-
December 2021 by Lindsey M.
I usually prefer this Walgreens to other locations but just had the worst experience. My daughter has been coughing with a cold as she tested negative for Covid. I'm a single mom and cannot leave my child at home to pick up medication. I was trying to find the right medication when my daughter told me she had to vomit. We made it to the back only to find the bathrooms locked. My daughter unfortunately puked on the floor. I went to find the nearest employee to let them know and let us into the bathroom. As I was telling (Goldie, apparently she is a manager), she rolled her eyes and tried to rush away. She finally meets us to open the bathroom and mumbles under her breathe, "are you serious". Obviously if I would have known my daughter would have puked I wouldn't have brought her in. Very disappointed with this store as the pharmacist tried to avoid us as well explaining everyone was very busy. Sad to have had to purchase anything from this store, however, being Christmas it was the only thing open.
-
December 2020 by Lauren H.
Honestly the managers are so dismissive and rude. I asked a question and she said well doesn't google have an answer. That is so disrespectful especially when I work in customer service as a manager in retail. The only reason I came back to the store was because I had one question and it was a yes or no answer (that she could have answered politely). Also the fact they weren't even working they were just hanging out talking while the cashier was doing all the work made me even more angry because you're supposed to be setting an example for your workers as a manager.
-
December 2019 by Vanessa L.
This place has the worst customer service I have ever seen. Got to the window after 15-20 minutes of just waiting to tell them we had a prescription. Then got told it would be another 15-30 minute wait and that we couldn't wait for it in the drive thru...? Thought that was the point. At some point the drive thru guy left without telling anyone and we were then told it would be ANOTHER 30 minute wait... what a waste of time.
-
April 2019 by Randall R.
Refrigerators are never stocked! No cold drinks, weeks go by, before anything is done
-
February 2019 by Jerrie B.
The girl at the drive thru knows who we are when we drive up which probably indicates the date of our health but it's nice to be recognized. There could be a wait because it's 24 hour so a lot of people in line sometimes. It's conveniently located for us.
