-
August 2023 by James Ammons
The guys are lights out fast and knowledgeable. If you need new tires, buy them online, have them delivered to your home and take them to Waterloo Auto Service to get mounted, balanced and installed. I have never had to wait. They always take awesome care of my vehicle.
-
July 2023 by Cameron Lantz
Called to get break pads changed. "We don't do JUST break pads and I seriously doubt you'll find anybody that does"I then call Hibdons literally right after and whatdya know...they'll do it. ?
-
June 2023 by Lau Ren
Buyer Beware! Shady company. My grandfather was kind enough to help me fix my car that had been overheating (I was thinking it may have been head gasket). Took it in, they looked it over and said replacing water pump and few other things should fix it. $2000 later I got my car back. It ran for a day before it overheated again. So we take it back, just for them to say “Oh yeah, the head gasket is cracked.”My sweet old grandpa was taken advantage of. Do not trust this company to “fix” your car. If we tell them the car keeps overheating one of the FIRST things they should check is the head gasket. Instead this company decided to withhold that information so they could charge my grandpa $2000 for “repairs” that actually didn’t fix anything.
-
June 2023 by Michael Lynch
Seem a little shady. Told me the oil change would be around $60. Bill was $80.
-
February 2023 by Yolonda Jordan
Sadly I thought this place was different! However, the other day proved me wrong! The first time we visited the people there were friendly and talking constantly about all the different repairs and services they offer. This time was completely different sent my grandson up there because I thought he would be able to get the oil change he needed and would be treated with respect. The people there were not only rude to him, but flat out ugly and their attitudes were disappointing!! All they had to do was take a pair of vice grips take out the plug and replace it with a new one! Simple easy peasy fix! But instead they decided to disrespect my grandson and simply refuse service, to talk to him and to talk to anyone else! We were not rude to you so why were you rude to him?! Just opened the bay door and waved him away! Your sign and independently owned atmosphere does NOT match your attitudes! Thank goodness we were able to find a place that knew what they were doing and got the job done, and they were very friendly!!Will never return to this over rated "Jiffy Lube"!
-
January 2023 by Landi Daffer
Sadly I thought this place was different! However, the other day proved me wrong! The first time we visited the people there were friendly and talking constantly about all the different repairs and services they offer. This time was completely different sent my grandson up there because I thought he would be able to get the oil change he needed and would be treated with respect. The people there were not only rude to him, but flat out ugly and their attitudes were disappointing!! All they had to do was take a pair of vice grips take out the plug and replace it with a new one! Simple easy peasy fix! But instead they decided to disrespect my grandson and simply refuse service, to talk to him and to talk to anyone else! We were not rude to you so why were you rude to him?! Just opened the bay door and waved him away! Your sign and independently owned atmosphere does NOT match your attitudes! Thank goodness we were able to find a place that knew what they were doing and got the job done, and they were very friendly!!Will never return to this over rated "Jiffy Lube"!
-
January 2023 by Toni Davis
The guys did great job on my truck had it back in two hours very reasonable price thank you guys Toni and Dwayne PattonService: Electrical repair
-
August 2022 by Kayla Brodrick
This shop has customer service figured out, which made the unexpected short to our ac compressor a walk in the park. As expected any mom juggling 3 kids and their ac just stops working one august evening- you panic. I took a gamble based off Google reviews, and I won. Something I don’t always get at the blackjack table. I found my repair reasonably priced, handled in a timely manner, and done right the first time. So needless to say - but! I will definitely be back. Thanks Chris!Service: Air conditioning
-
July 2022 by Mickey S.
I had an oil change on my 3 vehicles and they were done quickly and professionally. They will be my go to service location.
-
July 2022 by Joshua Hughes
They got to my Jeep and fixed the leak. Very nice and informative. They also fixed my check engine light, and replaced my egr valve. Definitely would recommend.Service: Transmission repair
-
July 2022 by Samuel K.
Driving through OKC with my family. Got a screw in the back left tire and called Waterloo. They were able to see me immediately and repair the tire so that I could continue on my way. Also didn't charge an arm and a leg for my unfortunate predicament. Good people.
-
June 2022 by Mark Framel
Went to visit Tony at his shop after pricing some AC work at other locations. Amazing experience. Was up front, honest, we had a great conversation about his place and my car issues. He scheduled me for a few days later, dropped my car off and he had it finished within a few hours. Polite, gave me great information, I will not be taking my or my wife's car anywhere else moving forward. Thank you sir!
-
May 2022 by Jacqi Stewart
In a hurry and need an oil change that won't break the bank? Waterloo Auto Service is the place to go. Fast and friendly service.Service: Oil change
-
May 2022 by Jeremiah Hagemeier
I used this shop twice now. Both times they were fast, friendly, and fixed the issue the first time.Service: Air conditioning
-
February 2022 by Lena
Fantastic service, got taken care of same day. Extremely helpful and explained the issue with my car in great detail. These guys are great and not your typical scam auto service. Will definitely be using them again.
