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September 2024 by Ty Teague
Returned something from Amazon, was charged $2 to print a single piece of paper for a UPS shipping slip.
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August 2024 by Rob Davis
Not enough service help
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August 2024 by Aaron Overstreet
Always helpful staff when I have come to drop off packages. Prompt to acknowledge me even when they are busy, which I appreciate.
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August 2024 by Gabrielle Nugent
Save yourself the headache and go to fedex or the other UPS in town. The owner/manager here is a real grinch and difficult to deal with.
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August 2024 by Amanda Coyle
Very quick, helpful, and friendly!
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August 2024 by Caleb Lack
I have used this store frequently for several years, including shipping internationally. They are always very knowledgeable and friendly, and this is my go-to place for shipping anything.
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July 2024 by Andrea Dillingham
The owner is super rude. I used to go here regularly but got tired of being treated like a second rate citizens just because I have things to return to Amazon. They also charge obscene amounts for boxes and tape, should you be in need.
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June 2024 by Hala Gheriani
We often go to this store and we’ve always had good service. Yesterday, I got to their doors after they’d closed, walked back to my car disappointed, but as I was going back into my car, they opened the doors and invited me in. They were finishing up with a last customer, their printers and PC were off, but everything was turned back on to help me. They thought it was a simple drop off, I can tell, it took much longer, I did not leave for another 20 minutes, but they were professional and truly pleasant. Bravo!
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June 2024 by Julia Wantland
This UPS store is very conveniently located, easy to run by when doing errands, but what I love the most is the efficiency. They have multiple people working, I never have to wait long, and if I am confused on return instructions, they are very informative and knowledgeable. I highly recommend this location! I’ve been going to them for years.
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June 2024 by Joseph Flake
Problem solved but employee was a little rude.
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June 2024 by Meghana Reddy Koppala
The staff is always rude. God forbid we ask any doubt about our stuff.
This is not my experience from once, This has happened everytime I visited.
I feel like all the staff need to check their attitude especially towards international people.
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May 2024 by Sammie B
This location needs to work on customer service. I had an issue with an Amazon return and they wanted me to pay for a box. I went down the street to another UPS store and they handled it without any issues and I didn’t need to purchase a box.
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May 2024 by tate huff
Would avoid this location if at all possible. The owner is extremely rude and tries his hardest to inconvenience every customer. Never mind or helpful.
You’d think for a store whose purpose is to ship packages, they would be willing to assist you with PRE-PAID label boxes. All I needed was to get my 3 boxes scanned and dropped off. Yet, they over complicated it and told me they wouldn’t accept my boxes. Had to go to the 33rd location because 3 of the Lowe’s 16x12x12 boxes were “too big”.
This store is entirely unprofessional and unprepared. I hate leaving bad reviews, but i’m genuinely confused on why a shipping store hates and refuses to ship boxes?
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March 2024 by Meagan Tettleton
Always super quick and friendly! And they sell stamps
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March 2024 by C R
Always a little afraid of this location due to the very rude manager but today will be the last time I will brave this location again. He rudely told me that they couldn't accept my boxed up amazon returns and that they all had to be in one box. That is absolutely not true as stated on Amazon's webside and the multiple other times I've returned items from Amazon.Amazon Returns:You can also take your returns to The UPS Store. When selecting the method for returning your Amazon purchase, choose The UPS Store Dropoff. You don't need to have your items boxed or labeled. Instead, The UPS Store will pack, label and ship your return for free.Dec 27, 2023FROM AMAZON:Additional instructions for mailing your packageBring the item(s) you’re returning to any THE UPS STORE. To find your most convenient location, visit THE UPS STORE locatorShow the return code below on your mobile device to an associate at THE UPS STORE, who will scan the QR code, pack, and ship your return.We'll email you a return receipt.You can always view your return status from Your Orders.
