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March 2024 by Continues2 AmazeMe
Charge extra fees when merchants say free returns.
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March 2024 by Honda “markuscrf450r” House
Used to love going to this location to make my returns or ship items from here. Always dealt with super friendly employees. A few months ago they got an Amazon kiosk for returns and now they only want you to use that. I had MAJOR issues the first time I used it and Olga stood near me like a drill sergeant barking out orders of how to work it but never once helped me. Then when they started getting busy, she moved to the counter and received those Amazon returns for customers but left me hanging. No biggie, I just won't use the kiosk anymore, I'd rather wait in line for the next human to help me. Fast forward to today and she yelled when I came in, "if you have an Amazon return, you need to use the kiosk! We are too busy with shipping to accept any Amazon returns!" (they only had 1 person at the counter whenI walked in)The employee that came to the counter to help me looked not too busy to take my money for shipping an item out but the minute he started to help me with my return she told him no, she needs to use the kiosk. If you don't want to take Amazon packages, that's fine, take yourself off the list to receive packages and we will all go elsewhere, that includes for shipping out our other packages as well.
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December 2023 by T Stroy
I love going to this location versus the one closest to my house on 2nd because they are more friendly and helpful.
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August 2023 by Steve
Can get very busy, but noticed more staff instantly appeared and everyone was quickly helped. (We were there before the customer rush for a longer timeframe, sending an ensured package to a friend.)
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March 2023 by E M
Friendliest UPS service I’ve had in the metro area.
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February 2023 by Skeleton NewRoman
Lovely staff, it's been calm every time I've gone in, and it's nice how close it is to residential areas.
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February 2023 by Valeria K.
I and my 3 years old came to this store to return Amazon item. The line was long, and it was taking to long. My daughter asked to go potty. The store employee said they don't have a restroom. I had to leave and go to a gas station. This store is not costumer friendly. I don't recommend it.
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February 2023 by Christine S.
Due to a move for our 90 year old mom, we needed to send several packages from OK to AZ. We came in over several days with various sized boxes and even had them pack and ship two pieces for us. Each time the staff was friendly, professional, and helpful, even helped me get boxes out of the car. They even ensured I got an AARP discount. I highly recommend this branch to anyone, even if it's an extra drive. You won't be disappointed.
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January 2023 by Jimmy Wright
This UPS store is a lot better than the one on 2nd Street. They knew exactly what to do when I had an issue with a package. They handled it quickly and with a smile. The store on 2nd Street didn't have clue what to do and had terrible customer service.
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December 2022 by Emily M.
50% of the time, you end up with a rude employee. They charge for notary, they charge to open an email for an Amazon label.
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December 2022 by Marina Houston
I’ve only had good experiences here in the times I’ve used this business. They make shipping items so easy! The staff are always friendly and helpful.
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December 2022 by J S.
Waited in line to be told to step aside while the lady helps other people! Because I had to email a label , that I am paying for them to print! Rude! If it's my turn you can take the time to print the stuff I'm paying for instead of moving to next person!
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December 2022 by MO RAHMAN
Great team and awesome people to deal with. Very friendly staff and always take care of my returns. Thanks!
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November 2022 by Brittany T.
Very friendly and quick service! The parking could be better and the traffic is rough getting out of this location but I never have to wait very long once inside
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October 2022 by Jenah Kastelic
I’ve used them for printing custom invitations that I created on Canva. The printing was perfect and fast turn around. Also their prices on printing these could not be beat.
