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March 2024 by Ian White
Almost drops my drink onto the ground as he’s handing it to me in the drive thru. Then proceeds to glare at me acting like it was my fault. Keep in mind I’ve been sick for 5 days and am not feeling myself. This worker ruined my afternoon, and needs a reality check. Or you could just fire them and they can figure it out on their own.
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February 2024 by Chad VanHoesen
Ordered one smoothie and one wrap. Took an hour to get the order made while we waited. Two people is obviously not enough help for this place. Management or the owner’s need to make some changes. Ridiculous!!
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February 2024 by Jordan Sanders
The manager Alma is always helpful and takes care of me and my crew when we come in on
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January 2024 by Leasha Short
Tropical Smoothie is very clean and the serve is great it has a good Flo to relax with family and friends...
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December 2023 by Jason G.
Absolutely horrible- 40 minute wait on melted smoothies - AVOID!!!!! Line moves like a snail ... avoid avoid avoid ..
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November 2023 by Bryce Pappas
Very very slow service even when it’s not busy.
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November 2023 by Juliana Chancey
Waited 30 minutes in the Car line for a wrap and some chips.
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November 2023 by Meredith A
- Difficult to get to drive thru, it's blocked by Swig customers.- Service is slow and often not friendly.- Smoothie formulas ensure consistency in product. Always have a fresh taste.- Staff needs more training. Not flexible with customizing sandwiches and tend to interrupt the customer when ordering. Every time we have been there after we order 1 smoothie they assume we're done ordering and tell us the total. They come across as peeved when we want to order more.
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August 2023 by Katherine Chesney
The worst Tropical Smoothie I’ve ever been to. The first time I went it was only about a week or two after they opened. The wait was 30+ minutes and they forgot half of my order. I knew they had just opened so attributed it to that. I came back again today for a 2nd time expecting a better experience then before, but I waited for over 40 minutes in the drive thru for 1 smoothie with only 3 cars in front of me. I won’t be coming back again.
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August 2023 by Lural Harrison
8/19/2023: CAUTION! There is something wrong with their system in that orders aren't being displayed properly. TO AVOID WAITING IN THE DRIVE THRU IN THIS HEAT, I WOULD RECDOMMEND GOING DIRECTLY INSIDE!Our drinks were made and waiting for us but not our sandwiches. No problem as the staff was more than happy to make our sandwiches Fresh for us.
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August 2023 by Isla Steelman
Horrible service...waited 40 minutes for our food and when we did get it it was the complete wrong order. They remade our order again and it was still the incorrect food. Do not
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August 2023 by Kawauna S
Love the Mango bacon fb ? one of my favorite
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August 2023 by William C.
Stuck In the drive through for 30 mins with only two cars in front of me and an empty lobby. Neither car had a large party. Everyone in their cars were rightfully annoyed. I would have left if the drive thru wasn't enclosed.
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July 2023 by Dale Harper
We have never had an issue with other locations. We have been here 3 times in the past month and they have messed up our order every time. We just picked up a to go order and they didn’t give us any of our sides.. we should have checked before leaving, but we shouldn’t have to.
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July 2023 by Misty Mendus
Smoothies are great. Kind and helpful