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August 2024 by Kara Vaughn
Michael is rude, arrogant and has no respect for women needing help at all. After many attempts to get my car fixed, he was so sweet in the phone at first, but immediately turned me down when I was in person. When I tried calling back afterwards, he continually hung up on me.
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August 2024 by j. mark gray
My brother and my father both have suggested this place. I took my sister-in-law's car then I went on vacation to meet with her and my brother-in-law, they did a Great job at Less money than the "others" . You can tell when you meet Josie and talk to Michael that these people are people of integrity. I will highly recommend. thank you, Silver Star Imports.
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March 2024 by Meshell Macon
Should probably update the name! Called to schedule a service for my Jag and the lady said oh, we don't work on Jaguars!?
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January 2024 by Bryan Schulhoff
Mike is the man! Incredibly knowledgeable on old school Benz’s. Seemed very fair and honest.
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September 2023 by KA KA
Very good team...
Moh smart man.
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September 2023 by Yaman Siham
Great service!
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June 2023 by manne pavan
They charged 234$ for check engine light checkingThey cheated me. added amount twice in bill.
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April 2023 by Charles Steger
Historically, when I am looking for a mechanic, I never trust anyone who says they can "work on anything." I want someone who specializes in the specific make of the car I am having serviced. My priorities when choosing a mechanic are:1) do they know what they're doing? Do they work on Mercedes-Benz? ✅2) are they honest, fair, and reasonably priced? ✅3) are they passionate about what they do? Are they passionate about, not only cars, but Mercedes-Benz?✅4) do they communicate well? ?I have owned two Mercedes-Benz in my life over the past 20 plus years and Silver Star Imports has been a great resource for both of them. They have always been honest, upfront, and reliable. No issues. No complaints. Recently, however, my son purchased an old C230 for his first car. It developed a problem and is needing service. We had it towed to Silver Star Imports for diagnosis and determined that it needed a few jobs performed. Parts needed to be ordered, which was fine. However, the entire process took 3 weeks with no real communication. I called a few times along the way and rarely was able to actually speak with a representative from the shop. I had to leave messages and generally did not get a response. That being said, I fully and wholeheartedly trust that the job was done correctly. The job was done at a very reasonable cost. I appreciated and enjoyed getting to converse with the mechanic, to learn more about him, his background, and his respect and appreciation for Mercedes-Benz. He went above and beyond to ensure I understood the mechanism of what was happening.That being said, if you want the job done correctly and you are willing to be a little patient, this is the place for you. If you need a little more hand holding and or need the job done yesterday, maybe ask a few questions before you commit. I will definitely be going back.
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April 2023 by Dave Thomas
Just had an awful experience at Silver Star. Was charged $149 for a check engine light that I didn't request and $600 to replace (6) spark plugs and air filters. I brought my own filters and plugs, so that didn't even include the parts. Then when we were leaving, my wife started the car, and the engine revved up and red-lined the tachometer, almost ran into the car parked in front of us. Not Good , not going back.........dt
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October 2022 by Mohanad Alkhashtee
This place is one of the rarely experienced automotive shop in town specialist in old fashion Mercedes from the 60's, 70's, 80'. High quality work, original parts, perfect job and affordable price. Highly recommend
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September 2022 by myka miller
I absolutely love this place! My Mercedes’ needed the thermostat replaced and Silverstar got it done quickly and at a reasonable price. They went above and beyond the “bare minimum” and made sure my baby was taken care of. I will continue using them as my mechanic to keep my car happy. 100% recommend.
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September 2022 by Greg Pearce
Small and helpfull
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July 2022 by Dorothy Woolbright
The factory trained mechanics at Silver Star motors are experts in what they do! I’ve always had the best service and professional help from Michael Rush and his crew.
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February 2022 by Underline Photography
They serviced my 2014 E350. They were really fast, and extremely affordable. I wouldn't hesitate to bring your Mercedes to these guys!Services: Oil change
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December 2021 by Robert C.
Well After seeing the reviews I will not be using this garage. Too bad customer service can make or break a business.