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April 2024 by Brent Oldland
This was my first time buying athletic shoes from a professional. My podiatrist recommended this store after treating me for two broken metatarsals in 15 months. At the store, Ian devoted much time and energy to ensure I had the necessary products to enable me to regain mobility. I am most grateful for his expertise and unmatched customer service.
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March 2024 by Kim Dorward
Very knowledgeable, patient, PERFECT customer service!
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February 2024 by Abby Crosby
The sales associate, Eli, truly made this shoe shopping experience one to share. Her demeanor throughout the entire interaction was nothing but kind professionalism. She listened to every word that I said concerning the problems with my current shoes and did her very best to correct every single one with a smile on her face. She recommended phenomenal brands and was very quick to answer questions and try new solutions for me. I will definitely be returning to this store to care for all of my footware needs.
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February 2024 by Neil Cagle
These guys are great. I’ve purchased from them several times over the years so I didn’t need to confirm the size. I’m very picky about shoes due to past problems w my feet, so I always stick w Brooks. Walked in, was helped immediately, and tried on three pair of shoes. Picked one, the price was fair, and ordered the exact color I wanted for delivery within 3-4 days. In and out in less than 15 minutes. So easy. TY Big River.
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January 2024 by Mark Mills
Caleb was great and knows his stuff.
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January 2024 by Bekah Hooper
Absolutely wonderful people work at Big River, They are super knowledgeable and so kind. Jason is exceptional!!! Do not hesitate to go to Big River if you need great quality shoes and they have a lot of awesome active wear
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November 2023 by Elizabeth Leighton Warren
The best! Eli is a gem and was so kind and patient with my mom and I, both of whom have hard-to-fit feet. We love our new Hoka and New Balance sneakers, and the fact that we are walking without foot pain!! Go see them today!
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November 2023 by Lynn C
Go!! You will definitely find out you have been wearing the wrong shoes. Staff very knowledgeable!!! Eli was very helpful!!! Offer military discounts
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November 2023 by Wayne Cantwell
These guys took great care of me. I suffer from Charcot foot and they went out of their way to make sure I was fitted with proper shoes.
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October 2023 by Athina Southerland
I went to Big River after going to another local shoe store that assesses feet and has specialty shoes (RC) to find that they had zero selection of wide women’s shoes. Eli helped me pick out several pairs that were comfy and cute, that were the right width, and would help relieve my PF pain. Eli was amazing! I was able to narrow it down, even though it was tough choice, and got the Brooks Adrenaline GTS 23. LOVE THEM! I plan on going back soon for the inserts they suggested. I even got the sweetest follow up post card! Definitely going there for shoes from now on.
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October 2023 by David Sanders
Nice quiet place to shop for shoes. Not a place to shop for shoes off the rack, someone assist you with sizing and fitting.
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September 2023 by Viki S.
They WAY overcharged us for a pair of shoes that they had on line for 90.00! When the shoes arrived at their store and we went to try them on the price was suddenly 150.00! So will not go back!
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August 2023 by Pedicus Mytilene
I came up from Midwest City because a family member told me they had the best service. I'm not sure what happened but they continued to pass me over. As much money as I came here to spend for 2 pair, as the shoes range from 140$ to 250$ a piece. I had hoped for better
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August 2023 by Lori Ellis
Great selection of shoes and fantastic employees! Definitely will be coming back!
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August 2023 by Ricky Maxwell
Never consented to be signed up for “Big River Footwear VIP club” spam messages. This should always be opt-in for consumers.
