Kohl's is a department store that has revamped itself with improved clothing options. It carries favorite brands in fashion and footwear for an active and casual lifestyle, as well as beauty products by Sephora. The store aims to fit different personalities and budgets. While the selection for some items, like women's shorts, can be lacking, many find what they need. The sales people are often helpful, friendly, and professional. Associates at checkout provide awesome customer service, helping with coupons and discounts to make the experience easy and pleasant. The Sephora inside Kohl's receives particular praise, where associates are patient, kind, and honest. Shopping is described as safe and easy with hassle-free returns and free store pickup. Customers can shop in store, online, or on the Kohl's App.
