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February 2024 by Steven Wade
Nick and the staff take excellent care of me and my family. Nick always explains exactly what needs to be done and why and tries to find us the best price possible. We trust him with all of our car care needs.
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February 2024 by Kera McBride Webb
Nick the manager at the Edmond location keeps us coming back. We trust his judgment and expertise. Chris the district manager is excellent too!
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February 2024 by Kim Hensley
I had to take it back for them to reset the maintenance light. Other than that the service was excellent. My family has been using this shop for over 20years.
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February 2024 by Francine Tepper
Very helpful and polite staff. Nick went out of his way to make sure I was safe and comfortable. Inspected and found the issue, but it was under warranty, so they didn't do the work, and I had to have the car towed to the dealership. Very trustworthy.
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February 2024 by Beth Sawyer
High quality and professional service. Managers and staff are very helpful and show that they truly appreciate my business.
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November 2023 by durhamjut
If you make an appointment with them, call back the next day to make sure it's in their system. I should up and my name was not on their calendar; twice at the Bryant location, now a 3rd time at the 33rd location.
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November 2023 by Corey Davis
Went in for an alignment and balance on a F250. Great staff and the trucks drives fantastic. Will be back!
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October 2023 by Shelley Nunley
This location is amazing! It’s a further drive than the previous location I used (Stillwater , OK location). I’d have at least a 1.5-2 hr wait with an appointment (for alignment). Mark is the gentleman that assisted me at the Firestone Complete Auto Care location at 18 E 33rd St, Edmond! I will be using this location for my future alignment’s. He was attentive & I was in & out of there in 30 minutes! I was shocked! He had told me my wait might be 30 min to 1 hr/max. I’ve been told that before from the Stillwater location that I frequented & that NEVER happened! I highly recommend this location! And I can’t brag enough about them. The tech that did the alignment I had no contact with but obviously he was a key “player” in my vehicle being ready in such a short amount of time! I’m needing a new set of tires & will likely purchase them from this Edmond Firestone location because of the excellent service I previously received here! If Mark & his Tech see this review, I thank you for the excellent service provided!!!
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October 2023 by Bridgette M.
Got my vehicle in and they fixed it the same day despite being very busy. Great customer service. Mark was a great help. Appreciate the team making sure my kids tires are good for them to drive safely! Will definitely return as despite thinking they were not going to be able to fix my tire. They were able to do it with no cost. Highly recommend this Firestone as it was the best in Edmond this weekend!!
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September 2023 by Jay Nahmir
Love this place it may take time for them to get your car done but the work is solid
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September 2023 by Christina Jenkins
Can be very expensive but I great place to get your car fixed.
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September 2023 by Edward M.
Needed air is all, but staff were courteous on the phone and in person and we were on our way in no time.
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August 2023 by Brian M.
Made an appointment more than five days out and had it there at 7 am like they wanted. Got a call at 3:30 that they weren't able to get to it and I could come get it and bring it back three more days later or leave it and they might be able to get it in done in two. Ok so you make an appointment for what? He said the tech wouldn't be back in for another two days!? Really!!!! How do you not have your tech in every day during the week? When I called to set up the appointment i told them what was wrong because i have a meter but they wanted to charge $130 to diagnose on their own what was wrong, uh no! But they have a sign on the window that they will hook up a meter for free?????? This place needs to be closed. Do not take them your vehicle!!!!
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July 2023 by William Sanders
Showed up when it they didn't have any cars; took almost an hour for them to do an oil change on one vehicle. The staff spent most of the time on their phones.
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July 2023 by James McKay
Nick West is such a nice man. He treated us very fairly and kindly. He really helped us out with an oil leak. We will certainly be repeat customers. I feel like this is a trust worthy person and that is rare these days. I knew him from another store location years ago and even back then I was very impressed with this man. So glad to have found him again.Service: Oil change
