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August 2024 by Chris Miguel
These guys absolutely destroyed my van then refused to give me their insurance information. The owner never called me back and they would not take responsibility very poor customer service
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August 2024 by Aries Landing
They towed my motorcycle home today and did a fantastic job. Thank you guys.
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August 2024 by Alecia Remaley
Let me tell you about these guys... But first you should know a few things about who's writing this review. Buckle up, put your foot on the gas, and enjoy this rainy day drive. It is actually raining while I am typing this review. (Insert winkin' face.) Oddly enough, it was raining the evening that I found myself 150 miles from the only town I have ever lived, and the main area of the people I know to call in the event that I need help. I was kinda in the middle of where I lived and where I was going. SO... Here I was going down the road and all of a sudden I smell gas... Like totally took a bath in gasoline. It was incredibly strong and I was losing momentum, FAST. I pulled off to the right side of Interstate 75 immediately. I mean I had too. I was losing the ability to proceed and I was not pushing the Colorado... It was January, raining, and cold... The trifecta of seasonably cold and misery of January.
Now that you have an idea of what I was facing for my next unwelcomed adventure of forced adulting, I hit Google for a wrecker. I had to start at the beginning of the problem. I was insanely overwhelmed with emotions because of course, panic set in at the exact time the man answered the phone, I started to cry as I started to speak. I didn't intend to cry, it just happened. I cannot remember the name of the employee that was on call, but he was extremely kind. He told me that because of the weather it might take an hour to get to the Colorado because he was currently out at another accident. He communicated information that allowed me to ease my mind and assured me that if I wasn't still with the Colorado he would contact me as soon as he was there to load it. I was able to leave with my boyfriend, so I did. He followed through and called me 15 mins after I left saying that he just got it loaded and was taking it to their shop. I had asked on the phone call if they have a mechanic shop too, which they do.
On Monday morning they called me and gave me the diagnosis as to what happened with the vehicle, apparently when I straddled a blown out tire a piece of the rubber pulled out the gas line. While hooking the gas line up, they noticed that my driveshaft was one bad bump away from catapulting me through the air. Apparently the driveshaft had deteriorated over the 225,000 miles it has been throughout its creation.
Throughout the repair process these guys stayed in contact and communication with me about the progress of the repairs. It took 11 full days, which I completely understood and acknowledged that they were already working on previous projects and my need to wait for parts. I think sometimes people forget that mechanics just can't drop things immediately and start working on your vehicle. Since the Colorado repair, we've had them work on the Acura, which did have a hiccup, but that's understandable. It was not because anybody did anything wrong, Here's the actual review... These guys will treat you like you matter and are somebody... If there is a problem, they will fix it and WON'T say its your fault... I got no complaints.
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July 2024 by Shannon Carlson
The young man that brought my gas was here before the ETA, and very courteous. He was also forgiving when I had no cash to pay for gas! I would recommend this company
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April 2024 by Anthro Paranormal
Absolutely the worst automotive garage and towing service in Durant, OK. Takes forever to work on anyone's car, takes 3 hours to get a tow even when your insurance orders a roadside assist. Rude management, rude people. They told us that it would take a week for them to work on our vehicle and later on in the week called us to tell us that our car is better off taken to a junk yard. Very unprofessional, very awful awful people. According to others we've spoken to who were customers to this garage in the past, the workers were lazy, rude and disrespectful as well as took forever to fix their cars as well. If you ask me, this garage is better off shut down. Worst of it all, the tow truck driver took us to a shop before another towing service took us to them to a shop that wasn't an automotive shop, left us there and told us to call our insurance and do it all over again.
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November 2023 by Lauren Lindinger
STOP YOUR SEARCH!! This shop has the best customer service I’ve ever witnessed. Our family of five, plus an RV and the family dog we’re headed home to Texas. Our car breaks down and they were the only shop open to tow at noon on a Saturday. Lane was a life saver towing us!!! He was prompt and personable. We get to the shop and Joe greets us with a smile and was willing to take a look on his day off. Joe’s expertise was what saved us in his quick assessment and parts were ordered/delivered SAME DAY. Giving up his afternoon for a 4hr repair job is exactly the blessing we were praying for!! In order to kill time, we asked about good restaurants in the area. Hero Joe helps us again with an Uber contact he recommends!! (Shout out to Erica!! ??) We were able to eat and kill time. Joe had us fixed in the time he disclosed and we couldn’t be happier to be back on the road. HANDS DOWN BEST REPAIR EXPERIENCE. Put your trust in their hands and you won’t be disappointed.
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November 2023 by bruh87 cashmoney
The Driver picked up my Car with a wrecker and. Took it to the nearest Shop in Durant to be worked on. He was a nice Young Man. I Recommend them when you need a Tow.
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November 2023 by Scott Hampton
Great service and fair prices. I will definitely return for my vehicle repairs.
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September 2023 by Lindsey Woodson
These guys are thieves and they get away with it. ?
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September 2023 by CJ
They are friendly, easy to work with took good care of my stuff there.
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September 2023 by Ashley Hampton
Highly recommend this service garage!! They are hard working people who go out of their way to take care of you.Services: Tires
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June 2023 by C J
They are friendly, easy to work with took good care of my stuff there.
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May 2023 by Bradley Johnson
They are friendly, easy to work with took good care of my stuff there.
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December 2022 by Kenneth Veach
This place is an absolute joke and I would not recommend it to my worst enemies. Waited HOURS for a jump start and then maybe like 5 mins after the guy left the key accidentally got turned off. They refused to come back and jump me. Told me to call my insurance and start all over. I tipped the guy and everything. Just a terrible service all around. The truck was legit still on my road. Just needed a jump. Pathetic honestly.
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November 2022 by Sarah Williamson
Jimmy helped us get our truck unstuck. He was helpful and efficient!Service: Car towing
