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October 2023 by Sydney Greene
Went in the first time to verify myself for a change of address. Woman at the front desk was stern but I got what I needed, said thank you and had no issue. Second time I went in was because my account still said my address wasn’t verified and I wanted to go make sure it was good. Same lady talked to me like a child and was just rude. If you have an issue with people asking questions then you don’t need to be dealing with customers. I just moved here. I usually have no problem with people and their attitudes (I have one as well) but I came in genuinely confused and got treated rudely. Glad there are other post offices so I don’t need to come back here.
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August 2023 by Geoffrey Potter
Best USPS ever! Customer service is great! They handle every customer in an expedited manner.
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August 2023 by Brionna Knapp
The clerk was very friendly and helpful and made sure I got the product I needed.
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March 2023 by Ashley Noel
My mail person continues to stuff packages into the mailbox that do not fit. I have had countless items ruined because they will not walk it to the door.
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October 2022 by Angela Kuykendall
I am an impatient person...so if my packages take longer to get here then it upsets me....however I have gotten every single one. Not one has come up missing. That's actually the most important thing to me. 5 stars to that!
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September 2022 by Vincent Tennyson
I’ve been going to the USPS for 4 decades and I have never received the kind of service I received from Evan today.This was my first visit to the Durant office and I was thinking it would be busy. It was not busy, and I received the best service in the world. I will be using this place again for sure!
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August 2022 by Greg Thurman
You said it was delivered today at 1:30, but have yet to see it. It is now 3:30. No one has been here. I've been here all day. Don't post it was delivered, when it has not
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June 2022 by Jinni L
Ya'll gotta keep your hours of operation updated on Google if you're gonna up and close at 3:30pm on a Monday.
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November 2021 by Faith Ann
i haven’t got any of my mail for the last week smh?♀️
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July 2021 by Sterling Hicks
Lots of customers but employees are fast and efficient. Some of the rural delivery drivers are corrupt and will allow certain family members to peruse and/or pick up specific mail even when it is specifically addressed to other family members. Not sure how often or widespread this practice is, but it happens. Otherwise, excellent service in all other domains.
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March 2021 by Penny Czapiewski
I'm so tired of not receiving my newspaper. This happens at least twice a week. I call this number and no one answer. What lousy constomer service.
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February 2021 by Darla Hunt
The Durant post office is busy but they stay on top of things! No issues with receiving mail to my home, even when I started forwarding services while moving. Shipping is a breeze when I need to go to the lobby and the staff is friendly. They have also given me tips on the most cost effective shipping options if they see I am overspending for the same delivery time frame desired.
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December 2020 by Inhoc SV
I am losing more and more faith in this post office everyday. It happens without fail, that every month a package of mine is delivered to the post office but it never ends up in my parcel locker. Repeated inquiries to the desk clerk are a fruitless endeavor as they cannot or will not look into external carriers tracking numbers. Great with caution when opening a P.O. box here as your mail isn't guaranteed to arrive.
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December 2020 by Laura Hider
Speedy friendly service at the counter!
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November 2020 by Don Papin
Durant must look very hard to find post masters as the last two are not veteran friendly. First they sold me something I did not need. Then they said they did not know how to return it, next I was told it says on the receipt that items are not return able. It does not, it states stamps and postage are not refundable nothing about over priced Scales. When you ask to speak to the postmaster , the same one the clerk just spoke to, she is in a meeting! I hate having to go out of town to use the government run post Office but so be it. This scale was for the claims the DAV files for veterans. To bad there are not negative stars.
