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March 2024 by Rocky Powers
Everyone with whom I’ve dealt has been kind, patient, and courteous. It’s a fairly small store and can get a bit crowded but they do an excellent job in taking care of customers quickly.The pink haired lady is great!I highly recommend them.
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March 2024 by Rodolphe
Ease of use, friendly staff.
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March 2024 by Amber Kelly
Amazing service and always nice people!!
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September 2023 by Bobby Kinslow
Yall can't even get a package on the right truck
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August 2023 by Za Zu
There doesn't seem to be much organization. I recently opened a mail box there because I was concerned that mail and packages were being picked up by the neighbor. Sadly, every time I go in, people just walk in and don't seem to respect the fact that there is a line. The staff doesn't seem to care that people have been waiting. I am withdrawing my services from them. sad, because I have to drive quite a ways to do business with them. I have a medical condition: I don't use that to get ahead. All I want is for people to respect those that are before them. Seems no one cares anymore about customer service. I'll use the postal service to get what I need done. UPS can go on strike for all I care, I won't be using them any more.
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June 2023 by L Not available
Would like to say staff is helpful, but I went to the door appx 5:25pm and it had a note that they were closed. A second person took a photo of the sign. An empty car was in parking lot which I thought was staff. Another red vehicle behind the store with occupant who watched as we attempted to use UPS services stayed after we both left. The hours on the window sign are same as website. Shame on false advertisement. Tried to call today as sign and website says open til 3...no answer.
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June 2023 by Jon
Employees are always kind, and efficient. Always use this place to return my Amazon items.
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May 2023 by Cheryl Perkinson
Closing when they want to. The new manager so she calls herself is very rude, she said her name was April, she changed me for the completely wrong thing!
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May 2023 by Alexis Garry
Are only open as they please; very inconvenient for folks who have actual jobs and gainful employment. Customer service is mediocre at best.
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May 2023 by Jeffery
Employees are always kind, and efficient. Always use this place to return my Amazon items.
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April 2023 by Scott D.
this is not about the store. This is about the terminal and Durant. I have lived in Cartwright Oklahoma for two years I have had Amazon send me multiple items. A month ago UPS which they are notorious for doing here marked for the package was delivered. Here's the problem jerks my parents are retired and our home all the time that package was never delivered so I had to jump through all the hoops fight with UPS because they insisted the package was delivered. I told them that the driver was full of shit. today a package was delivered to Durant Oklahoma. I don't live there. I live in Cartwright Oklahoma. They have my correct address and Amazon had the correct address. UPS told me it was delivered again. I told them they were full of shit so I had to call Amazon and send a replacement. I told Amazon perhaps I need to rip UPS terminal a new butt hole. This is absolutely ridiculous. You people think we're stupid when we know for a fact that our packages were not delivered we're not stolen just flat never delivered.
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March 2023 by Jacob Baldridge
Called to ask about a package. Lady who answered the phone was really rude and didn’t help at all.
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February 2023 by James Cryer
They will not help you if you have a issue and the customer service is the same way. This is the 2nd time in a week I've had issues with them
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February 2023 by Tyson Walters
They are always polite and very efficient; we really appreciate the employees here.
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February 2023 by Steve Bradley
Staff is very knowledgeable, kind and sincere. They work very hard to get you out and get you out.
