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July 2024 by Samuel Harris
They never answer their store phone. They don't honor the price marked on the store shelf; they go by the higher price that rigs up at the register. Family Dollar has no customer service, and if you fill out the survey, they never contact you back like they say they will.
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June 2024 by Landon Turner
Rude manager and the card system is always down and they have a cat in the store sometimes.
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January 2024 by Kishell Widmer
So my experience with this family Dollar here is I'm from out of town really needed something so I decided to come here there's a sign on the doors that says closing at 6:00 p.m. will return at 7:00 p.m. and it is after 7:00 p.m. I believe that happens to be bad business in my opinion
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September 2023 by Brionna Knapp
Everything smells like Gain detergent. The staff is overworked having to stock the shelves between checking out customers so the wait at checkout can be long.
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August 2023 by Eva Rogers
Slow registers...internet? Customer inpatient. Friendly cashier?
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July 2023 by Tina D Stocks
Close to my home..way cheaper than convenient stores.nice people.
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May 2023 by Robin Weger
So gross there is clothes laying on floor carts or hanging clothes racks everywhere almost every isle is blocked by junk this store hasn't been cleaned or organized its trashed . And brand of clothing used to be decent no just cheap cheap see through t shirts . But mostly just nasty and can't get through. Heard 2 employees cussing each other at registers .need shut down and cleaned and organized
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September 2022 by Jw H.
Family Dollar Durant Okla. When I approached to counter, there was a discussion between the lady paying for her things about another lady coming back to pay for something. As I placed the bottle of medicine on the counter the young lady clerk behind the counter was looking in a bag, as another lady came in and almost got in front of me. The clerk told me she would go ahead a check me out. The off brand pepto rang up almost $5. I told her the sales tag on the shelf said $3. The clerk responded that they had a lot of recent price changes. The woman behind me, was acting annoyed at me. I asked the clerk isn't it universally customery to sell the product for the price on the shelf, since that's what is posted? The clerk just stared at me with no response and a smirk on her face. Then the woman behind me said, with much hostility, "my god, what's the difference, in the price, I'll pay the damn difference". I politely, and without saying a word, placed the medicine back on the counter, and exited the store. As I was outside, walking away from the store, the woman behind me, came out, following me, and said "you don't have to be a fucking asshole"! I did not appreciate this. Because I had not acted like an "asshole" at all, I said nothing rude to anyone, in fact I had said nothing at all. And when the lady behind me had rudely involved herself in my purchase, with the clerk not offering to sell the product at posted price, nor even call a manager, I simply left. How can you act like an "asshole", when you politely, quietly, and non-confrontationally leave? The woman who called me an asshole, went back into the store. I reentered, and told her she had no right to follow me out, calling me names, as not only had I said nothing to her, I had said nothing to anyone! While I was telling her this, the clerk started yelling and cursing at me, then from the back emerged a young male, who was also an employee, with dark brown hair, who was moving toward me, very aggressively. And by aggressively, I mean he was coming at me full force like a bouncer in a bar, about to throw a brawler in a bar out. He was yelling at me to leave the store. I found this quite odd, that it was okay with them that one of their customers verbally assaulted me, but when I responded assertively, then I am the one who 'needs to leave". Then the male store clerk told me to "leave his mom's store", reached out with force to physically grab me by the arm. I warned him, that if he put his hands on me, that I would lay him out. And I meant it. About this same time, an older woman claiming she was going to call the police, if I didn't "leave HER store" approached getting almost in my face too. (They were all speaking like she owned the place). I told her to go ahead and call the police. Then the female clerk from behind the counter, who had continued to curse at me and call me names, screamed at me "not to talk to her mother like that, and get out of her mother's store". Then this same female clerk from behind the counter actually jumped up on the counter, acting as if she was strung out on drugs, or was an escapee from a insane asylum, started spitting on me, calling me all sorts of disgusting names. Then she jumped down to the other side from the counter at me, and came at me swinging both of her fists. I backed up, as the male store clerk grabbed her from behind, and literally dragged her away to the back of the store, as she kept trying to get at me to assault me. As the young male dragged the female clerk away, I could see that her pupils were dilated, and slobber was still around her mouth. It literally looked like she was foaming at the mouth like a rabid dog. At this point, I got my cellphone out, and told the woman standing in front of me claiming to own the store, that I was now going to call the police, as that was attempted physical assault and she had even spat on me. This woman replied, "no don't call the police", and look
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September 2022 by Jim Hord
Since new management the store looks great...
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September 2022 by Connie Stroud
The manager was very helpful, friendly and fast checkout definitally recommend
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August 2022 by PRen Fen
I like the merchandise but Patricia the angry manager accused me of stealing. Demanded to search my purse. I opened it and asked her if she wanted to frisk me too. I have heard her badmouth customers after they leave store. She talks trash about coworkers in customers' hearing. Patricia creates a hostile environment. Much nicer when she's not there.
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August 2022 by Jason House
They are only open 9am to 1pm. I know it's not because of the lack of business. I'll be doing my business at Dollar General for now on, because they stay open more than 4 hours a day.
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July 2022 by Carla Baugus
Love this place!
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June 2022 by Beverly Campbell
The lady that works at this store is horrible. She's always arguing with someone and she's been rude to us on more than one occasion. They really need to find some better workers in this place before folks stop going. After a while, being treated ugly is hard on everyone it's just that some folks make it a little longer than others.
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June 2022 by GB
It's obvious the lady working here has little to no ethical understanding of how you should and shouldn't treat others. Not to mention how out of sorts the entire store stays. I don't think I'll ever go back into this store ever again to be honest.