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July 2024 by Casey “Geekdad” Underwood
I go to CVS all the time everybody is friendly. Chad the Manager is always been very helpful
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February 2024 by Nick Longo
Black hole for prescriptions. Do not go here if you need to fill a prescription!!!
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February 2024 by Hannah Osborne
They will consistently leave you on hold for 30 minutes even if you have a simple question for your medication. Maybe y'all need more staff in your pharmacy because there's no reason a million dollar company has any excuse for not being able to help this issue.
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January 2024 by R Estep
Doesn't answer phone in pharmacy. Takes days to fill prescriptions. No customer service.
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December 2023 by DANA SMITH
I WAS ON HOLD FOR 52 MINUTES. AT 30 MINUTES, i DECIDED IT WOULD BE QUICKER TO DRIVE ACCROSS TOWN THAN WAITE ON THEM TO ANSWER THE PHONE.LEFT MY PHONE ON, SO I COULD SHOW THEM. HAD THEIR PHONE MUSIC PLAYING ON MY PHONE VOLUME UP SO I COULD SHOW THEM WHEN i GOT THERE. PHARMACIST AND SUPERVISOR ACTED LIKE "NO BIG DEAL" . i ENCOURAGE EVERYONE THAT HAS A PRESCRIPTION THERE TO MOVE IT WHERE YOU CAN GET DECENT CUSTOMER SERVICE. YOU WON'T EVEN GET THIS STORRE TO ANSWER THE PHONE.PROVES THAT IF ALL YOU PAY IS PEANUTS, ALL YOU WILL HAVE WORKING FOR YOU IS TRAINED MONKEYS
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December 2023 by A R
The pharmacist was very patient with me. They were polite and filled my prescription. They are only a little slow because they are understaffed. Very nice people.
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December 2023 by Renata Ramsey
I have had a very bad experience at this pharmacy for over a year. It does not get better. Phones go unanswered, prescriptions ordered online get canceled, Dr prescriptions “don’t go thru”, long lines, if they happen to be open, there is only one staff member (pharmacist) trying to do EVERYTHING. Online orders don’t get filled or confirmation of when they are ready never get sent. I have lots of patience but this is ridiculous.
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December 2023 by Braden Weber
I’ve been trying to get medicine for 3 DAYS. This is ridiculous. The line gets 6-7 cars long and then they just close the pharmacy with people in line. It is insane how poorly ran and unprofessional this pharmacy is. I will never be going back!
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December 2023 by Leah Holmes
It seems as though the pharmacist walked out. She was a very good pharmacist and prescriptions were always ready. Now there's a man up there who has zero time management. The prescriptions are stacking up as are the customers. I went in at 9:00 when it opened in hopes of being the first one there. There was a paper sign up that said pharmacy will not open until 10:00. The pharmacist was in ear and I shot but would not make eye contact with the people who were starting to come in. Everyone that read the sign was disgusted! If you're going to do that it would be helpful to either change the time on the website or come in an hour early so you don't have to sit in front of a bunch of mad customers. He is overwhelmed he does need help but something's got to give because people need their medication!
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December 2023 by Charles Nelson
The worst run pharmacy.I've ever been to. Will not answer phone..broken promises.Will close and not put notice on web or phone system.2.3 rating is Fluff.. I'd give it a minus 100 if possible
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December 2023 by Gerald Page
After a year of dealing with this nonsense, we finally changed our prescriptions to another pharmacy in town. This means that I'll NEVER have a reason to walk into this CVS again. It doesn't have an effect on just the pharmacy, it impacts the sales for the entire store. NOTHING redeeming about this pharmacy location.
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November 2023 by Kevin Jones
Worst pharmacy I have ever dealt with. I had to retire early and move back to Oklahoma to help take care of my elderly mother. This is where she had been getting her prescriptions. I have had nothing but problems with them for several months. Only one person working most of the time and there seems to always be a problem with prescriptions sent in by the doctor. Today, the doctor sent in two prescriptions at 1000 in the morning. My mother called at 2:30 pm and they had one prescription (that was not filled yet) and said that they did not have the other. Told my mother that the first prescription would be ready in about 2 hours. Called doctor office and they said they would immediately call in the other prescription again. When I arrived at about 5:45 pm I was told it would still be an hour for the first prescription and they did not have the other prescription listed at all. I questioned why they had one but not the other and the pharmacist (Tony) got rude with me and was a complete smarta$$. Customer service is horrible!! I would give zero stars if I could.
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November 2023 by Jason Grider
The ABSOLUTE WORST PHARMACY. I’m sure I’m not the only one to agree. They have major turnover with the staff especially the Pharmacist and then you’ll get a NEW pharmacist or pharmacy manager from OKC or Dallas that will tell you to “sorry, we’ll get it handled as soon as we can.”Our prescription was called in the 13th of November and just went by the 14th to check. It wasn’t ready and they said they would contact us. The next day a text came through and said it was ready. Since we live outside of city limits we waited until the following day but one was not available and will have to be ordered and they will contact us when it is. A week goes by and no word so I called and was told I would have to wait until someone can find out something. Again, just said let me know. Now, I can’t any response or anyone to answer the phone and tomorrow is a Holiday. Looks like we will be looking for a new pharmacy
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November 2023 by Katie R.
Worst cvs I have ever used and I've lived a lot of places. Our Rx are never filled timely, nothing in stock and text alerts don't work. We've told them this many times. We were told we would be called about specific things, they never call, only say that to get you to go away. Can't keep anyone staffed there, now the pharmacy is closed at 6pm and NOT open on weekends due to staffing issues. We have seen at least 4-5 different head pharmacists since we have lived here for 2 years. This location needs some serious work.
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October 2023 by Eli Gonzalez
They are never open! They are also closed on weekends. They never answer phones.
