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April 2024 by Julie H.
WARNING!!!!!! I don't even know where to begin but shame on this place!!! I had brought My Molly; a 16.5 year old Australian Shepard in Jan. 2023 because she wasn't acting right. After she was checked I was told it was her food. She needed to eat a lower Protein Food. The following day My Molly couldn't stand so I took her to Sherman Emergency Hospital. She had a tumor in her throat & it was Thyroid Cancer . On the third day after coming to your facility we had to have Molly put to sleep. You people misdiagnosed her!!..She had been coming to your facility for years & had received great care before. We trusted You.. It took me along time to decide to get another puppy but instead of one we got two. Two Mini Aussie sisters: Sophie & Fiona. I had been trying to find a place to get them spayed but any place I called was 2 to 3 weeks out & we could not wait. My husband brought both puppies in on Wednesday April 10, 2024; to be spayed before they went into heat. (They are 7 months old.) So with saying all of this I thought I'd give Bryan County another chance. As my husband was waiting he saw the Gray Haired Nurse put Sophie on the scale , she then picked her up by the scruff of her neck & grabbed her above her tail on her back & slid her off the scale across the floor!!! Unacceptable!!! Who do you people think you are manhandling someone's pet like that!! My Sophie is a timid little girl!! She's still out of sorts & hiding from me.. No one had called us for pick them up so I started calling at 1:45 pm. I called 6 times of which 5 times I was hung up on!! We arrived at 3:00 pm & I went to receive my 2 puppies back. After I had put Sophie in the car & was returning with Fiona my husband had noticed Sophie's right eye.(Pictures below) I immediately went back inside & asked what happened to Sophie? I was asked if she had it when she came to hospital.. Of curse not!!! The Gray Haired Nurse being as kind as possible at this time; came out to look at Sophie & took her back inside (to which I couldn't go back) to see what the Vet had to say. "Oh, she burst her Blood Vessel fighting sleep." WHAT!!!!! DO YOU PEOPLE THINK I AM AN IDIOT!? 1st: You gave her iv drugs to knock her out, How did she fight that? Why couldn't someone just be honest & tell me she was anxious & her blood pressure went up or that her blood pressure dropped during surgery or she was dropped!!! YOU DID NOT HAVE TO LIE!! I've already sought Medical Advice for her & some kind of Trauma has happened!! I will never bring another animal or suggest anyone else brings an animal to you all!!! After Frieda died this place should have been shut down!!!!!!~! Customer Business is word of mouth so believe me; If anyone asks about Bryan County Animal Hospital I will tell them to grab their pet & run!!! We took her to an Animal Emergency ER last night because her eye was filling with blood. We were told she had head Trauma!!! She was given a shot of Vitamin K & new medications. Our little trip to your place cost us another $700 to help our puppy. You people need to re-evaluate yourselves!!
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February 2024 by David Buechler
Great friendly staff!!
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February 2024 by teminger2
Little wait but really nice people. Good with my dogs
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February 2024 by Darryl Russell
I had my calico cat spaded at the Bryan county hospital 4-5 months ago and 2 days after I brought her home, she died. I'm not sure what happened to her but I tried again with my other calico cat (her daughter) and the same thing happened. If you love your pets do not take them to the Bryan County Hospital.
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February 2024 by William Walker
This place is the real deal. Fantastic customer service and fantastic pricing. We just found out our vet has been gouging us for years for our pet care. This is our new vet for sure, well worth the 1h+ drive. 10/10 for sure will recommend!
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February 2024 by Jackie Garner
Always have shown love and care for our pets through the years. Always patient. Held us through loss. Feel like family. We trust BCAH.
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February 2024 by Christy Sullivan
The staff is wonderful. Prices are affordable.
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February 2024 by N. CHRISTIE
Helped us numerous times in the past. Most recently with a hunting dog that got hit by a truck on Hwy 82. Treated dog and was able to contact owners to get him picked up. Wonderful people!
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February 2024 by Valerie Rusher
I just moved here from Arizona and needed care for my two labs. My dad was my veterinarian, so I feel very lucky to have found BC Animal Hospital to fill that hole. Dr McCoy’s care and service was excellent. I will most definitely return!
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February 2024 by Shirley Fraize
They have taken care of my animals for the last 17yrs and have always done an exemplary job at making my dogs n cats comfortable. They have no problem answering questions and are always kind.
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February 2024 by Micheal Johnson
Been going there for years for a reason
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January 2024 by samuel hopkins
Very nice people. Best vet in Bryan county
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January 2024 by Holly “HappyGirlinftworth” Roberts
Dr. Billy Wells was so kind and so gentle. We had to put our gentle giant down today. The staff was so caring.
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January 2024 by L R
This place is great, kindness, decent prices, friendly people. Be prepared to wait as it's first come first serve. But they caught things with my dog that Texas vets missed. Love them
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January 2024 by Janet Weise
Thank you.. katy has heart trouble and were helping her out as much as we can... thank you Dr.
