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January 2024 by Francinea Williams
One what I'm about to share this is not directed towards anyone. I love the people at Aaron's. Brian is amazing. Awesome Guy ! always was fair with us. But I do understand that there Are people that they rent to that don't have clean houses. I went in some time last week and got a deal that I could not pass up on a used refrigerator. That was just the perfect size that fit in my brand new house. Delivery came today on the 16th around 10:30 a.m. The two deliverer guys were awesome. They were amazing but once they left I was transporting food for my old fridge to my new fridge which I purchased from Aaron's and opened it and saw a live roach in the refrigerator. When I pulled out the bottom of the fridge in the inside there were roach droppings and dead roaches inside the fridge. Now like I said Brian is amazing. He's never stared us wrong. I just don't understand how you can deliver something to someone's house and not check to see if there's damage or feces of insects inside a refrigerator. After I discovered this horrible thing, I was told that I would get a brand new refrigerator that would be delivered on Friday, which I believe. But I'm so afraid that now I have to get my house sprayed and I no longer want to continue with the TV. Also that was delivered today. We do have a lawn mower from them which I will continue to keep and continue to make payments for, but as far as the TV and the refrigerator goes I will not be getting any electronics or appliances from Aaron's again.
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December 2023 by Mary Simmons
We have bought 2 tvs and a refrigerator we all paid off. On Nov 2nd wE called and saidWe couldn't afford our bed any longer and they should come and get it. Bryan argued we had to make a payment that was deferred in Oct but he kept arguing. On Dec 1st he did the same thing.
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November 2023 by Crystal Owens
Will knowledgeable on all their appliances and going the extra mile to keep the customers happy.
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September 2023 by Rita McDougall
Aaron's has good products, friendly staff, just a nice environment to be in. If they don't have what your looking for, they will help you find it and order the product you want.
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July 2023 by mary lambert
I have got so much stuff from them always my go to place
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May 2023 by flora farr
Love Megan an Bryan both they are awesome
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January 2023 by brad garrett
2 of my son in laws where in a major wreck. One passed away. The other has a long rd ahead. We r moving to go help our kids. AARON in Durant Ok. Said that it wasn't there problem. That I ordered online and they can't take it back at there store cause they have no room to put it or store it. They refused to pick it up. Then told me they would sue me if I stuck it outside.The DM said he is to Busy to Deal with it he is on vacation with his family. KARL HUTCHENSON DM FOR DURANT OK. YOU SIR ARE TRASH BUDDY.IVE HAD THIS FURNITURE FOR 6 MONTHS ALWAYS ON TIME. I JUST WANTED IT PICKED UP. I KNOW POLICY NO REFUND. OK BUT IF YOU REFUSE TO PICK IT UP THATS NOT MY PROBLEM.
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January 2023 by Justin Jennings
Friendly staff and helpful as well their speed of service and knowledge of their products are amazing.
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December 2022 by Brad G.
1 Keri Lynn Wakeling Eddy 2 of my son in laws where in a major wreck. One passed away. The other has a long rd ahead. We r moving to go help our kids. AARON in Durant Ok. Said that it wasn't there problem. That I ordered online and they can't take it back at there store cause they have no room to put it or store it. They refused to pick it up. Then told me they would sue me if I stuck it outside. The DM said he is to Busy to Deal with it he is on vacation with his family. KARL HUTCHENSON DM FOR DURANT OK. YOU SIR ARE TRASH BUDDY. IVE HAD THIS FURNITURE FOR 6 MONTHS ALWAYS ON TIME. I JUST WANTED IT PICKED UP. I KNOW POLICY NO REFUND. OK BUT IF YOU REFUSE TO PICK IT UP THATS NOT MY PROBLEM.
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September 2022 by Maegan Hesbrook
I rented from the Ardmore location worse decision ever made. They wouldn't stand by their agreements. I was late on a payment Because I had to work an extra shift and called told the manager I would be making it that Friday. They called my landlord asking how they can get in my home to retrieve their products while I was gone at work. I immediately returned their stuff and switched to the Durant location. They were very helpful had my items delivered the same day without any money upfront. Set my payments for the day that worked best for me. Megan and Bryan I believe was their names a very big thank you for being helpful in surprising my husband and working with me. I will definitely continue my business with you for now on.
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August 2022 by Jordan Chavers
We've rented a few different things from Aaron's in Durant, and have had trouble every single time. They never called when they said they would. They never showed up when they told us the would. They never brought all of what was ordered, and never communicated with each other about what was to be delivered/picked up, what time to deliver/pickup or to call us before they left to make sure we were home. They were never clear on our payment amounts and times to pay, and even changed at least one of our leases without our knowledge. We gave them multiple chances to have our business, but NOT ONE TIME did we ever have a smooth experience with Aaron's in Durant!
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March 2022 by Kevin Guerue
The General Manager BRIAN knows his Store and Customers ,Whenever I asked for his Help ,He has always SOLVED the Issue.Over the several years as a Loyal Aaron's Customer ,I Highly Recommend Our Neighborhood Aaron's. They will work with you...Thank You...I Appreciate and Respect the Courtious ,Professionalism , And Attention that makes these Purchases all Beyond Satisfactory...Go Job.
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March 2022 by Teasa S.
They tried to make me pay $2,600 for a $1,400 set of couches. If my payment was just ONE day late, which it hardly was, I would get calls 3-4 times a day, voicemails, they came to my house all the time asking for extra payments. I'm scheduling a pickup today.
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January 2022 by Derek Spanhanks
Great people, always willing to work with you if you are in a pinch. Always been polite and very responsive, the GM Bryan has always been there to help, would recommend anybody to shop here!!!!
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January 2022 by Kristina M. Sparks
IF YOU NEED SOMETHING THAT YOU DON'T HAVE THE CASH FOR COME SEE BRIAN...HE WILL TREAT YOU RIGHT...FRIENDLY PEOPLE AND GREAT SERVICE...
