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December 2023 by Massage Man
They got me in and fixed what I needed done,very Quickly. And did a Great job.
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November 2023 by Danny Page
I will never use these bozos again! I went in there for brakes and they quoted me over $700.00 for just front brakes! Then when I told them that they were trying to rip me off they went down to $529.10 which shows you they want to steal all they can from you. I also needed a lug nut bolt which cost $2.00 and he said it would be $80.00 when I told him I knew how much they cost he said the more you buy the cheaper they get. How stupid do they think we are! If it wasn't for the credit card they would go out of business. They also have over there service door that honesty is the fundamental of business. They need to be shut down!!!!
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September 2023 by Todd Jordan
Great place to buy tires prices and people are great to deal with
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September 2023 by 1American
I’ve been using this location for service for over 30 years. It used to be a great place to do business, but since the old management retired or quit the people here are rude won’t keep appointment and just refuse to take care of there customers. Will be letting everyone I know as well!!
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September 2023 by Erin Beam
My husband took one of our trucks in for an oil change. Whoever did the change drastically over filled the oil and then swore up and down it was my husband fault. Could have destroyed our truck had my husband not checked to be sure. Only gave the 1 star because I can't give zero. If you claim to have 30 years experience you shouldn't be over filling on oil changes.
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September 2023 by Zach Allred
I went to get my oil changed in my 99 ford with a 5.4 liter. They thought it was my 2012 with a 5.0 liter. They put 7.8 quarts in the 5.4 and it calls for 6 quarts
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September 2023 by Kimmi Kirk
I made an appointment to get my tire fixed. When I arrived they didn’t have me down for an appointment. They wanted me to sit and wait for 3 hours to have it fixed. They were rude and uncaring.
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August 2023 by Lil Hector S.
These guys were fast and helpful. Also broke down what I "needed" vs what I "should" get replaced. I took care of what was needed and will Go back once I get some money and finish the rest of what I should get replaced.
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July 2023 by Glacial Punk
Horrible customer service!!. Went in for an alignment job and the guy at the front counter had additude "sighed and rolled his eyes" when I told him I'd wait in the lobby instead of doing it the way he wanted which was to drop my car off and leave it with them. After all this he then tells me it's going to be 4 hour wait time, trying to sway me to leave my car with them. Firestone you just lost a regular customer. I will not be going back ever and I'll be sure to let everyone I know how Horrible you guys are to you're customers
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May 2023 by Carlos Raissez
Wouldn't patch a tire 5 minutes till closing pretty sad I would of paid an extra 100 dollars
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May 2023 by supper lamma xd1000 my channel
They sqeezed me in last minute, diagnosed the issue relatively quickly, gave me answers to all my questions when I was on a heated phone call with the local Ford dealership about the issue on my car(fuel line recall had to replace entire fuel line in 2019, and in 2023 the fuel line already had a hole in it), fixed my car within a week for a very reasonable price, and they didn't judge my super messy mother of two back seat. They were all incredibly friendly even with my 4 year old daughter practically running laps in the front waiting room and stopping each of them to ask a million questions whenever they needed to walk by. 10/10 will take my car back anytime it needs work.
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May 2023 by Ashley D.
Firestone roadside assistance is trash. They had no issues taking my money for a tow but then couldn't find me assistance. I was then told I would be refunded before the day was over, it is now four days later and still no refund. I called and asked why and was just now told it would take up to ten days. Why take someone's money just to tell them you can't help them?
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April 2023 by cody wilson
I made an appointment to have an alignment done on my car for 2pm. I was told there would be a little bit of a wait because of how busy they were and getting the parts for their alignment rack. 2 1/2 hours later, I was told it shouldn't be too much longer. Finally, at 5:10ish they got the car onto the alignment rack. Customer service was good and I was offered coffee during my wait, but it was an extremely long wait for a scheduled appointment. I ended up getting my car back at around 5:35-40
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April 2023 by Jim Bates
I thought I was going to spend $500 & only charged half of that price I actually enjoyed the wait time watch Big Band series lol quite funny 30 min. Will be going back when needed
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February 2023 by Rebecca Wade
BEWARE! Firestone doesn't know to put the dipstick back in the hole. Firestone changed my oil in November. In January had my battery charged and to my surprise the oil dipstick was laying across the engine! When I went there they told me it wasn't low on oil (it was) and wiped the oil off the engine. To make me feel better he told me they checked the air in my tires (insulting) and had no apology or excuse why this happened. I wanted a refund but he chuckled at that idea. It takes forever because they are desperately hunting for unneeded work. I should have known better than to go there. Go to ERIC'S Car Care for all of your vehicle needs! They never fail.Service: Oil change
