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November 2023 by Lindsay M
Dr Roach is very kind, but his staff and clinics overall are the most unorganized people I've ever had to deal with. I would not recommend solely on this.Also...Dr. Roach seems to just throw essential oils at problems to call himself holistic. He doesn't inform the patients of EO safety....which is super important since they can be harmful to people and pets if used incorrectly.
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November 2023 by Wan H.
I can only say that Dr. Roach and all his staff are wonderful. I started taking both my dogs Sable and Sarge to Dr. Roach in January 2023, Both of them had medical issues, now both of them are doing great. My only regret is that I didn't take them to Dr. Roach years ago.
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November 2023 by Danielle Venable
Dr. Roach is incredibly helpful. It is obvious how much he cares for pets. Our first experience with him was after my dog had to have bladder surgery for stones. We were new to the area and went somewhere else. Our dog was really struggling from the surgery and not improving when we found Holistic Pet Care. Dr. Roach helped us so much. We wish we would have found him sooner. Its been a year since then. He is the only vet we will see. Recently we came home to the same dog paralyzed in his rear legs. It's nearly impossible to keep him from jumping up and down off of the couch and he hurt himself. It's been a difficult process, but he is finally starting to walk again after a few weeks. I highly recommend this office.
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September 2023 by Keya
I wish there was a zero star option. Absolute waste of time and money, Charged me all kinds of money for worthless labs, Told me my dogs cancer had returned, after a very expensive lab test, Then charged me for a cancer consult, Then at the very next appoint. told me he didn't have cancer! Charged me hundreds of dollars for labs I had to call repeatedly for weeks to get results. Finally received a call from an office girl 5 WEEKS later advising to use a medication which was NEVER discussed with me previously. Then received a call from Dr. Roach apologizing and wanting me to spend even MORE money on new labs. I have called multiple times requesting a refund for wasted visits, labs and information and not one person has bothered to call me back. Save yourself the time and, money and grief and pick another holistic vet option.
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September 2023 by The Boss
I wish there was a zero star option. Absolute waste of time and money, Charged me all kinds of money for worthless labs, Told me my dogs cancer had returned, after a very expensive lab test, Then charged me for a cancer consult, Then at the very next appoint. told me he didn't have cancer! Charged me hundreds of dollars for labs I had to call repeatedly for weeks to get results. Finally received a call from an office girl 5 WEEKS later advising to use a medication which was NEVER discussed with me previously. Then received a call from Dr. Roach apologizing and wanting me to spend even MORE money on new labs. I have called multiple times requesting a refund for wasted visits, labs and information and not one person has bothered to call me back. Save yourself the time and, money and grief and pick another holistic vet option.
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March 2023 by Bethany Martin
As a vet they are competent. I found them to be lacking in handling skills. My puppy's first four or five vet visits after I adopted him were with him. The staff are friendly, but lack training in the little things that make a difference to a dog.Their handling of my dog left him with increasing vet-related anxiety. When I realized my puppy was having issues coming in the front door I praticed coming in and out with him he was starting to settle and realize coming in the door wasn't so bad when I was asked to keep the door closed, so we praticed opening the door, going in/out, and shutting the door. It raised the complication level and my puppy was not calm yet when the receptionist asked us to stop as the door bell was annoying her.With my puppy's building vet anxiety and no way to address it, we switched to a fear-free certified vet in the area. They are wonderful and my puppy's anxiety with all procedures dropped in half. We are encouraged to drop by and train/get pets in their lobby. The front door is no longer where he gets worried and he looks forward to seeing the vet.While I miss having the holistic approach, my dog is so much happier. If the Holistic Pet Care Center gets their fear free certification they will be better able to care for the whole pet. I would be thrilled to have understanding of both my dog's mental and physical needs in the same place. Until then I will balance both needs by switching to a vet who makes the experience of routine checkups pleasant for my dog.
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January 2023 by Chris and Jim Kirby
My three hour visit which this Dr. claims is comprised of me waiting for my pets to be attended to and not that I was given 3 hours of his time As for the discount, there was no such discount given. My baby was NOT at the end of her life! That night she couldn't find a comfortable way to sleep and she had NEVER acted the way that she did until after he treated her. Everything I read leads me to believe that the injection he gave was given incorrectly. His email to me after reading my first review wascompletely arrogant and heartless. Please go somewhere else if you love your animals.
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January 2023 by Niurka Kirby
If I could give them zero stars I would. I made an appointment with them because they were the only holistic vet in my area. To start, I found that the staff was rude. My husband waited in the front by the office area while I stayed in the room to be seen by the vet. I overheard my husband being told by one of the staff members that they could put him in a back room because my dog was barking. My husband decided to wait outside which that was completely unnecessary! While in the room waiting to speak with the vet my visit which should have only taken an hour became a 3 hour long visit. Although I do understand that he was dealing with an emergency, I felt that my time asking questions was rushed. I was asked if I would like to go over the possible cancer treatments which was the specific reason I was there in the first place! As we went over the list, I attempted to ask questions about the treatments but felt rushed and was told several times that he was behind in time and that we could discuss them in a separate visit. Never did I think that I would be charged and additional $150 to go over treatments for my babies on top of the already steep $150 charge that I already knew had to be paid for the office visit. I came in to have a specific test done on my dog as I had been communicating with one of the leading holistic vets through social media who suggested the test be done and when it came time to get the test done, I was told that I should have brought with me a morning urine sample of which none of it was mentioned when I scheduled the visit thus that test never got done. I had all of my babies records emailed to them prior to the visit so that the vet would have reference points on what had already been diagnosed and done. I had to tell him to look at the records to see the previous blood work that was done on my girl (dog). I also explained that there had been an ultrasound that was done on my other baby (cat) so that he could see the mass that was found in her abdomen and give possible further advice on treatment options if any were even available. His examinations were harsh with my cat and the treatment that he gave her which was a b12 injection caused her to pass away the day after the visit. If you truly love your babies PLEASE STEER CLEAR OF THIS CLINIC! After paying over $500 on my initial visit, I left with no plan and no more knowledge than what I had come in with. Not only was time and money wasted but the worst part of all of this is how very heartbroken I am in allowing such horrible people to even have touched my babies!
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September 2022 by Reece Dudley
Dr. Roach is an amazing doctor and his staff is top notch. He won't hesitate to refer you out to a specialist if needed,and talks to pet parents in language that they can understand. My dogs LOVE to go to the vet because they know they get special treats at the end of the visit. 100% recommend Dr. Roach, he uses a combination of western and eastern medicine to treat animals and he works wonders. He owns Holistic Pet Car in Del City, and Best Friends in Shawnee. Get your pet an appointment for acupuncture, essential oils, chiropractic, or Westerville treatments.
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August 2022 by Kaylie Phillips
I have been very pleased with Dr. Roach and the entire staff. We just moved to Oklahoma and finding a new vet can be tricky but they are great! Our older dog had blood work done and Dr. Roach called in a timely matter to discuss the results. His understanding of a more Eastern approach to medicine is so refreshing. He doesn't like to over medicate animals and puts a lot of thought into his recommendation. I feed our dog a raw diet and they understood about the diet and recommended a few supplements. The staff is also very helpful, friendly, and willing to answer all of my questions. Our dog is also very relaxed at the clinic. She has never minded going to the vet but is always very eager to leave any chance the door to our examine room opens. When we go here she just relaxes and lays down on the floor until we are done. I trust her judgement and would highly recommend Dr. Roach!
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July 2022 by Adelle Roquemore
Staff is very friendly and knowledgeable. The clinic is very clean and smells good. Dr. Roach is very caring and takes time to explain everything. I can tell he really cares and loves animals. Thank you for taking such good care of my baby Abby!???
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July 2022 by Kander Judy
The staff here has always been incredible. I definitely appreciate the way Dr Roach takes his time specific to each pet. I never feel rushed. All of my questions, even the silly ones, always get answered. This is a great place!
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July 2022 by Najat Carder
Dr Roach is amazing! He has treated 2 of my babies and my new pup will see him this Friday. He takes time to answer questions, he’s thorough and caring, never makes me feel rushed or like I’m asking too many questions. Prices are great and the entire staff is wonderful, my wait time is never long and everyone is very attentive! Recommend Dr Roach and his staff to all my friends!!
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January 2022 by Ashley Reynolds
I have been wanting a holistic consult for my dog’s allergy issues and we had our first visit here yesterday. The clinic staff were all friendly and we were seen promptly at our scheduled time. Dr. Roach spent an hour and a half getting familiar with our case, explaining all of our options, and giving my dog her first acupuncture treatment. He was very thorough and patient, took time to explain everything, and was willing to listen and answer questions without ever making me feel rushed. He was also very open to discussing things I had read about myself. Within the first minute of examining my dog, he also found a badly broken tooth in the back of her mouth that I didn’t know was there and that needs to be extracted, which he got us scheduled for right away. He is knowledgeable in both conventional and holistic medicine (including TCVM/herbs) and offers some newer holistic treatments that are hard to find, like fecal transplants and ozone therapy. He is knowledgeable in nutrition could help transition a pet to a fresh/raw diet if they weren’t already on one, and can help with safe and sensible vaccinations. He is also connected to some of the best known, leading holistic veterinarians in the country. In the middle of Oklahoma, this practice is an unexpected breath of fresh air. We are just getting started with this new treatment plan and there are no guarantees it will fix all of our problems, but after what I saw yesterday, I believe that if any veterinarian can do it, it’s this one. Would highly recommend a visit with him to any pet parent.
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December 2021 by Jnett McB
My very first visit was wonderful. I enjoyed conversing with Dr. Roach. He answered all of my questions. He explained and educated me about every recommendation so that it made sense. He made me feel confident in his expertise which made me comfortable in his ability to care for my pet. His staff is very kind and hospitable and worked effectively together. I was in and out in a timely manner but never felt rushed. All in all it was a very good vet visit. Thank you Holistic Pet Care Center of Oklahoma it was a pleasure meeting you all!
