-
November 2023 by Jerry F.
This Walgreen's is by far the most terrible I've used. Always say they didn't get the RX in the voicemail or on the fax and then it just happens to turn up. Massive turnover and they are SSSLLLOOOOWWWW. Go to CVS.
-
October 2023 by Preston B.
terrible customer service showed up at open walked in to an attitude showing employee because she claimed the doors were locked even though it opened for me. just trying to get an inhaler for my asthma.
-
September 2023 by Google user
I always receive my photos earlier than promised. If I don't like them for any reason I send them back and do not pay for them. They are usually good quality and beautiful.
-
September 2023 by Sherri Gold
I always receive my photos earlier than promised. If I don't like them for any reason I send them back and do not pay for them. They are usually good quality and beautiful.
-
December 2020 by Angela S.
The absolute worst Walgreens pharmacy location in all OKC. Rude, hateful, not helpful, always something wrong - never ready on time. Auto system never works correct. Long wait times - hateful staff. I'm moving my small scripts out of their hands. I wouldn't waste my time here - there are too many places out there that would welcome the business. At this point i wish I could only give them negative ratings.
-
September 2020 by Alma M.
This is the worst pharmacy that I have ever dealt with. Unprofessional, under staffed, the drive thru is torture, some of my meds are almost always out of stock, or delayed for some reason every month. I'm transferring to mail delivery. I wish I could give it 0 stars
-
September 2020 by Ronnie W.
There. Pharmacy sucks unprofessional I have been waiting 15 min just in line. Only one person working.
-
July 2020 by Rebecca W.
I am at the point of losing my mind with this pharmacy. I have been filling the same prescription with them for a LONG time. My doc sends it once a month like clockwork. Every single time it gets delayed for insurance review. I have repeatedly told them the insurance does not cover it. I know they can't remember who I am specifically but they never follow up, they don't call me, they just let it sit until it magically disappears from their list then I have to get it sent in AGAIN. I went in recently to go pick it up because it had shown to be waiting for insurance for a week. I told them I was paying for it myself. She said it wasn't even filled and to come back in 30min. (I had been waiting in line for 30min also). I left and went home. I checked the app about an hour later and it says they are out of stock. No one called me, no one bothered to reach out. No alerts and I've been signed up for alerts for months now. So I've been out of my medication for 4 days and now I have to wait longer. It's been 24 hrs since they indicated it was out of stock. Still nothing. They seriously have got to fix their system and hire more people because if this is happening to me, who knows how many more people this is happening to. It's not like we get our prescriptions filled for no reason!
-
February 2020 by Rebecca H.
They could absolutely care less about their customers. Refilling a prescription is an absolutely ordeal with the pharmacy tech badmouthing you when they think you are out of earshot - yeah, she was engaging with the customer behind me, about me, EXTREMELY UNPROFESSIONAL!!! After receiving a text message that my prescription was ready I headed to the store. After waiting in line for 45 minutes they told me no, it's not ready, we can now fill it, just pull to the back of the line. Absolutely not, so I can wait another 45 minutes. They have NO Customer Service skills. This was after I watched the person in front of me sit there going back and forth with her for 20 minutes trying different credit cards and giving her different prescriptions. Mine was supposed to be 100% ready and it was a lie.
-
May 2019 by Khortnie N.
Worst f@cking pharmacy ever!!! Whether I go into the store, through the drive-thru, in the morning, in the middle of the day, or in the evenings- I spend no less than 25minutes waiting in line to get service! The pharmacists are extremely slow at checkout & not very helpful.
-
April 2019 by Lydia C.
By far the worst Walgreens. Always a wait. Always a line. Never enough staff. Came one time to grab my scripts and they had a make shift sign saying the pharmacy was closed due to an emergency. I have since moved all my business to another local pharmacy.
-
March 2019 by Tempest Williams
Clerk was very friendly and helpful
-
March 2019 by Angel K.
I waited 4 hours for my anxiety medicine because they told me they were short staff and that was how long it would take before they were able to fill my prescription. When I got there and waited in line for 30 minutes Logan told me there was no prescription there and I told him yes there was he checked again and told me there was no prescription there and I told them they transfer it from Walmart Pharmacy and he went to check in the transfer stack and then told me 2 people called in sick and they have not got to my prescription yet and I asked how long before they got to it and he said I don't know we have 12 people behind you and I asked him to ask the pharmacist and he got rude and said he won't be able to tell you either we are busy and my husband jumped in and asked him basically he is telling me I can not get my anxiety medication even tho I've wait all this time for it because 2 employees called in and there are 12 people behind me? So it won't be until tomorrow when I'll be able to get my prescription" And Logan said yes that's correct it won't be until maybe tomorrow I can come pick it up. I stopped using Walgreens for this exact reason right here! I will take my business to CVS since Walgreens can NEVER get my prescription ready! The only reason why I had to transfer from Walmart was because Walmart did not accept my insurance but Walgreens did! Looks like I will NOT be using Walgreens again! Because 2 employees called in sick I'm not able to get my anxiety medication I WAITED 4 HOURS FOR?!! WHAT A JOKE!
-
August 2018 by Ashley H.
If this is the only pharmacy near you, it would be very beneficial to spend the time/effort to fill your scipts at a different location or a different pharmacy altogether. This location has consistently had sub-par service for the last year. They've told me 3 times now in the past year that they are out of a medication due to a national shortage, but when you go on the medication's page, they explicitly tell you there is NOT a national shortage. The lines both in store and in the drive through are consistently 4+ cars, or 4+ people long. They've used generic medicine when there are clear notes on the script not to use generics. Mosty recently when I took a script in last week the employee who keyed it in didn't note that the script had re-fills so I had to spend additional time and money to get another script sent over. I tried to get this filled and they gave me a partial fill because they didn't have enough medicine. I wasn't notified of this until I asked them myself why I had only 1/8 of the medicine I was supposed to have. The employee working told me the remainder would be ready the following day. Allowing additional time, I attempted to pick up the script 2 days later and it STILL was not ready nor had anyone communicated that it was still not ready. In total, their mistake (this time around) has cost me 4 additional trips and 4 additional phone calls to figure out when this script will be available. Each employee seems to be on their own island blaming the previous employee for any mistake or issue. This location is poorly managed and continues to suffer from poor customer service. I'm currently in the process of transferring all prescriptions to a local pharmacy.