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November 2023 by Nichelle Fails
I have been with this company for over 5 years and we have never experienced any difficulties. The couple is always on ground and very accommodating.
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November 2023 by Dylan Mockabee
Everything has been great so far! The couple that runs it are very sweet and helpful!
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August 2023 by Geri Harris
Great place to store your items, clean and secure. Very professional and polite. Would highly recommend.
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July 2023 by Vicki Bodine
Owners are very friendly and helpful. They keep a careful eye on things and the facility is ALWAYS very clean. Would recommend to anyone.
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July 2023 by Tony Cody
This is a great place to keep your belongings, what makes it better is the super nice couple that runs the facility. Keep up the great job. From Kate & Tony
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July 2023 by Jimmy Copeland
On different occasions I got the pleasure of dealing with different office workers and I must say that they all were so friendly and helpful. They were so informative and made the rental easy.
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July 2023 by Letha Watkins
Most definitely, great place, I'm a loyal customer and I love the service
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July 2023 by niyah niyah
Great customer service.Thank you guys for that it makes a difference.
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June 2023 by Allen “Allin oh'kay” O'Kelly
Great storage facility. 24/7 ACCESS. bathroom available during business hours. I was storing my stuff with a different place and learned U-Store actually saved me money ($20) and I would get 24 hour access compared to 6am to 9 pm or 10pm at some. Choose U-Store and feel like a win
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June 2023 by Amanda T
I really do love U-Stor! (this one & the other ones) They're always so personable, and this one definitely knows how to make you feel like you're at home. And anytime I need any kind of help, they are right there and it's never a hassle.
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April 2023 by Kelli Webster
I have had a unit here going on for 5 years. Over the years, have had a few problems with Nancy. They are nice, mostly, but the customer service can be hit-and-miss.The unit itself is fairly nice, but as others have mentioned, the unit is unfinished on the inside and does not have a light. The property is very clean and I've never had a problem with pests.They DO NOT accept cash as payment for your monthly rent. I found this out the hard way when my debit card was stolen. I also had problems with their online payment system and when I asked about it, was told "you must be doing something wrong because I was able to log into your account." This was very off-putting as **I** should be the only one logging into my account. They also DO NOT accept partial payments. When I asked the reason, I was told there was theft within their organization so that was why they didn't take cash or partial payments.I will admit that I've paid my rental fees late more than once. However, I explained the reason why I was paying late was that I didn't get paid until the 5th of each month and was unable to pay any earlier. They didn't care and told me I would "need to figure something out." I'm raising 2 nephews and also help support my mom. There's not a lot left between paychecks and I already have a large bill I pay with the other check I receive during the month. When I was unfortunately late to the point that they were about to cut the lock on my unit, I went to the office to pay only to find that even though I went to the office to pay a few days before the deadline only to discover my lock had already been cut "at management's discretion" leaving me to have to purchase another lock.Overall, would I rent here again? Possibly, but with some reservations.P.S. Yes, there is a cute doggo in the office.
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February 2023 by Steven Barlor
The people there are awesome, and love having video all over the place there.
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February 2023 by Tracy
The nicest couple and the sweetest pup. Great prices too. They are really wonderful folks.
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January 2023 by Wren Summerset
Really like the managers. Everything was clearly explained. Clean, secure. And if you get a chance, say hello to the pup
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June 2022 by Cantfincme
The couple that runs the place are fantastic. They make it so much better having a storage. The prices are so much better than other places nearby. I'm glad I moved from where I was.
