-
November 2023 by Gary
Based on our recent experience with this service center I would highly recommend them to take care of your vehicle needs. The staff were very friendly and accommodating and the technician promptly diagnosed and repaired a transmission problem we were having with our Subaru Outback. You won't be disappointed with Brookwood Automotive. Gary PonService: Transmission
-
October 2023 by Tasha
These people are Amazing!!!!Back and forth with other shops brought it here, they replaced my Transmission and my car has driven the best it ever has!!! *They are kind, communicative, timely, and very very good at what they do!! Very Blessed to find this place , they brought my dead car back to life and now I'm letting them handle other work on my family's vehicles as well. *Couldn't be happier. They took the most scariest repair- situation I've had in my life, and they treated it with the up-most care and importance. Forever thankful.?
-
October 2023 by Keenan Roberts
This place was great, they were open on Labor Day when no one else was, I was traveling up north and was stranded, they pinpointed my issue, gave me great recommendations and service and sent me on my way. I would recommend 5/5
-
October 2023 by Kristi Copeland
Great customer service! Ive been coming here since 2017 and always the best service. They are upfront and honest. My car never has issues afterwards. They actually fix the problem.Services: General repairs & maintenance
-
October 2023 by tru3 pupps
The dealership wanted to charge me 4000 dollars for a forced regen and mikes bodyshop did an inspection and was able to fix my truck for around 300 dollars saving me thousands more than the dealership. they were very respectful and a honest group of guys highly recommend Charlie Anthony and mattService: Exhaust
-
September 2023 by Christy Boyd
I wanna thank these guys for helping me out with my daughters car!!!! They were honest and very timely!!!! We are blessed to have found them!!!!A shout out to David at Advanced Auto for pointing ? us in their direction.Service: Air conditioning
-
August 2023 by gracie owens
I brought my car here to be fixed & they went above & beyond making sure everything was throughly explained to me and giving me options on what needed to be fixed. One of the mechanics even stayed late fixing my car to make sure I could get it back today to make it on my trip. This is truly the best mechanic shop i’ve ever used & I will definitely be using them again in the future!Service: General repairs & maintenance
-
June 2023 by Jason
I think I’ve found my new mechanic shop. These guys are very knowledgeable and professional. I’ve used their services a few times now and I always leave satisfied and feeling like I got a fair deal for good work.They’ve never tried to slip in extra charges or charge for work that wasn’t agreed upon.I wouldn’t say that their prices are super low, but I will say their prices are more than fair.They are able to fix nearly any issue you have same day and they offer transportation to and from your house so you’re not stuck there waiting.I really like how they’ve treated me and I would recommend them to everyone.
-
June 2023 by james Struble
I had several problems with a rack--n- pinion assembly that was defective from the supplier. Twice Mike's Automotive replaced it under warranty from a local maret supplier; including a third replacement from the Ford Manufacturer. They absorbed the cost of all labor at great expense to themselves. I've had vehicles worked on for over 55 years and have never had a Automotive experience like I have with Mike's Automotive. They are loyal and committed to their customers 100 %. They are so friendly and helpful throughout the process. I recommend all my friends there . They are the greatest.Service: General repairs & maintenance
-
June 2023 by T.J.
I have to update my review to subtract a few stars. After having my alignment done I noticed my truck tended to wander back and forth. I had a Ford dealership check it out and they noticed the steering head was off and a few other measurements were out of spec. They were able to correct the issue by realigning it. It doesn’t change the fact that Mikes was still able to get me in quickly and we’re very professional but I wouldn’t trust having an alignment done here again.Service: Wheel alignment
-
June 2023 by Erica W
I brought my 2020 Jeep Grand Cherokee in due the check engine light. I received some of the best customer service here. They were kind and explained the issues with my vehicle very well. They also leant me a vehicle for several days and helped me figure out that my warranty was still good. I will definitely be a repeat customer and will refer anyone who will listen! Thank yall!Service: Transmission
-
May 2023 by Cantfincme
They must be flagging reviews to have them removed and that's made me drop it back to 1 star. What a nightmare it's been dealing with this shop. I'm sure I'll get a call or text about why my negative review went back up again but I don't care at this point. New tires were $250 cheaper somewhere else than what they quoted me. By the way, my car still vibrates. You guys did nothing to fix the issue. Do better. Don't contact me anymore.Service: General repairs & maintenance
-
April 2023 by Kai Kimberlin
This is the first auto shop that has made me feel so comfortable with working with them. The lengths this company will go for customer service is why I will come back again. As they were fixing my vehicle they also were able to loan me a vehicle in return so I was still able to go to work and not spend hundreds on a rental car. They work very hard to find the cause of my issue and gave me plenty of options when it came to the financials. Thank you Mike's Auto for fixing my baby
-
April 2023 by John Hall
I was very hopeful to find a auto shop that I could depend on. Unfortunately that was not the case I would have to give them a D- my appointment was for a 9am drop off on a Tuesday and they didn't get to it till afternoon on Wednesday and I had to call them. And still charge me 83 bucks so my truck could sit outside there shop for 2 days. Very disappointed ?Okay I have a new review everyone who reads this review. Matt the manager of Mike's reached out to me about my experience with there shop and I decided to give them another chance to make my experience right and they went above and beyond to help me find a auto shop that can depend on. Thank you very much for your help in finding a good auto shop. Thank you Matt and the rest of the team at Mike's Auto ? ? 5stars
-
April 2023 by Tashera H
I’d never used mikes until now, so I decided to trust them with my baby and they were awesome. Very friendly,fast and always in contact with updates about your vehicle. We will return for future repairs!Services: Exhaust
