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October 2023 by Bob Wyatt
I’ve been going to Jack’s for years. Connie and Pam always take care of me. If you want personal and professional service, call Jack’s Auto.Service: Auto engine diagnostic
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October 2023 by Joyce Mayo
The place is overall charging double pricing for diagnosing and scanning That woman name Connie is a scammer My car is still running bad Bad Business I would not recommend no one to go there just unprofessionally ripping customers off.
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September 2023 by Lori Hicks
The staff and mechanic are awesome they’re honest and reasonably priced. I will trust them with all of the work I need done with my car
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September 2023 by Jerome Castro
Connie goes the extra mile for her customers! I went through a rollercoaster trying to get my car serviced through my extended warranty and whenever they gave me any sort of pushback she informed me of the right way to go about it and really looked out for me during the entire process. I heard she has been in the business for 40 years and it’s rightfully so because I truly believe it’s because she puts the customers first!Service: Transmission
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July 2023 by Alicia Lujan
I would rather ramp my car off a cliff then take it back to this place. I’d rather take my car to a guy living under a bridge then back to this place. AVOID THIS SHOP
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June 2023 by aleah f
I pulled in today in the middle of a crisis. My car randomly started over heating and I needed to get to my dad shop in Edmond. I came in and talked to Ms. Connie the owner and one of her mechanics looked at my car and noticed I had a tear in one of my hoses. My dad and uncle are both mechanics so Ms. Connie let me wait inside to see if I could figure something out and unfortunately I was not able to. I am almost 4 months pregnant, it’s hot outside, I’m in crisis, and I’m emotional as heck, but Ms. Connie assured me that she and her mechanic would try something to help me get to Edmond. They ended up getting something done for me and putting in antifreeze. They were helpful and so so kind even tho she was a mechanic short! They are busy and I definitely believe they know what they’re doing! I will always keep them in mind and hopefully be able to repay them at some point! Definitely recommend coming here!Service: Auto maintenance
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June 2023 by Anaye Cole
I have been coming to them for years they never disappoint they have great costumer service and they are affordable great family business
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April 2023 by Jose Silva
Told $180 for labor charged $200 not ridiculous but driving home after having the starter replaced the CV shaft on the driver's side breaks loose , had it towed to another shop I know while standing there we all saw no bolts in the CV connecting it to the front differential AWD car . Called told they didn't touch that part , starter is right above it and its the only way out for it . Told someone must have worked on it . No one but jacks touched that car . Don't go here you will get your car back messed up.
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March 2023 by cassie hollenbeck
This place is amazing my husband hurt himself at work and had to have surgery it was the same time the ice storm happened we were leaving the hospital and realized the driver's side door wouldn't shut and had to tie till we could get into town and we had stopped at another place to see if someone could take a look and they wouldn't but then we stopped here and a man came out and figured the problem out right then and there with no charge and was kind and we were thankful for that! Had my car worked on and they were quick and the pricing was good and we will be using them again in the future if needed!
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January 2023 by Frederick Brooks
Was told work needed to be done that come to find out was ok. Going to hav a vehicle inspection for new state registration soon so we'll see if all the work was dun they said they did. Be careful and get 2 opinions not related or mentioned to another to cover ur butt. Paid more than was necessary but it has to b dun at the time.
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December 2022 by Terrance Green
Dropped vehicle off for electrical repair on scheduled appointment (Wednesday 1 Dec). Picked vehicle up on Friday evening. Stopped at store before heading home. Opened door and cover fell off of area that had been disassembled. Clip was broken and someone attempted to glue it back. I took the broken piece and went back to find out why it wasn’t simply replaced $29 part. At first the comment was this is what happens on older model vehicles. I simply asked why wasn’t it stated when I picked the vehicle up. Was told the mechanic said it was like that when he got it. I have no problem with the work of even the $270 bill, but I believe in integrity. I didn’t put the proxy on the part and it’s evident that it was a fresh application where the clip(s) were broken. As stated I wouldn’t have brought it back if it was like that. I could not do the work, which was why I took it to them in the first place. All I can say is that since the mention is to have a blessed day and other comments that mention God, why can’t integrity be a characteristic that’s practiced. I appreciate the work to fix the electrical problem, but I definitely won’t return and I’ll share experience with my co-workers on the base.I want to provide an update. I spoke with Ms. Connie on yesterday regarding my issue with a member of her staff. Although it came down to it being my word against theirs, Ms. Connie offered to replace the part. I explained to her that I already purchased the part and had it installed. I also explained that it was not about the part because I would have actually been more than happy to pay for that, as well. Someone tried to glue the part back and it didn’t work. My thing was saying that they received it like that. Connie went above and beyond to make things right, which to represents someone who prides themselves and their business on providing exceptional customer service. She explained some hardships in the company, but still insisted on replacing the part or compensating me for it. I asked that she just pass that cost on to help someone else that might need vehicle repairs, but cannot afford them. I’m blessed to be in a position to do such, but I wanted to tell Ms. Connie Thank You!Service: Electrical repair
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August 2022 by Robert Ortiz
Best auto service in oklahoma. Trustworthy owner, and crew.
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July 2022 by Connie Hartley
Great company and people. Take care of your auto needs! Friendly too ?
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July 2022 by Michael Gallo
I arrived during the lunch break with a flat tire. The shop doesn't fix flat tires, but allowed me to get air in the tire to get to the tire repair shop. Great people, highly recommend!
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March 2022 by Lisa
Best place I have found d to work on my family's cars. They have done work on my hubby's truck and I will be taking in my tahoe when I have the $ saved up. I also encourage my boys to take thier cars there when they need them looked ar at least to make sure the are getting a fair price from someone else.
