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December 2023 by Flavor Flav
The right stuff at a high price. Great for me but not my wallet unfortunately. Always great service. Prices are high ecerywhere nowadays!
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December 2023 by Tel McCause
Wanted to give a big shout out to Braden. I came in pretty close to closing and he helped me get completely set up on a new Samsung kitchen set with the dishwasher. He was busy with something else when I approached him and right away he was on it. I was out of the store and loaded in probably 30 minutes
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November 2023 by Arlynn Monterrosa
I went in this morning and was greeted by friendly employees. Paula helped us with getting the tools we needed. She was very friendly and patient. She also suggested some tool specials they have going on and that’s what we got, a good deal. I was very satisfied with our purchase and visit.
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November 2023 by Paul Dunham
Great prices! Associates were very helpful especially Paula from tools, she even took us down to the lawn equipment to make sure we got the right items we were looking for. Thank you Paula!!
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November 2023 by Ginger Crabb
No checkout this morning, only an attendant for self-checkout. I detest self-checkout. Not one process is like the other. Not one person spoke to me the whole time I was in the store. Sad state of affairs. What a hands-off way to do business. Will drive out of my way to go elsewhere from now on.
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September 2023 by Marissa Everett
We always have a great experience with the Lowes in Claremore.The delivery team, Terry, Shemmiei, and Deante, were amazing. They we very professional, called to let me know they were on the way. Respectful to me and my home and patient with my 3 year olds millions of questions. They went above and beyond! Thank you so much!
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September 2023 by Joe Grow
Like any other Lowe's really.Annoying that online stock is not accurate, so you come all the way out for them to say sorry.Overall, they have what you need for construction and home improvement.They have decent prices and not bad on service either.I come here often and will continue to do so for my home improvement construction supplies.Blessings!
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September 2023 by Elizabeth Stierle
Everyone I have dealt with have been fantastic but what I really love is the customers. I've had more customers assist me and that is not because an employee wasn't available...everyone is just so great. Gonna buy a dishwasher next.
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August 2023 by Ali Weaver
My boyfriend and I had quite a few items that we took a long time gathering up. The store was closing so we went to check out and were having trouble with his lowes credit card. Customer service was able to call whoever is in charge of the credit cards to get it figured out, and she did so very kindly even though they were closed at this point. We were tired and had been in there a while, so we were very grateful!
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August 2023 by Michael Harrison
I had a lengthy list of items that the electrician wanted me to purchase before his visit to conduct a panel change. The person in the electrical department was helpful, but I could sense that he was having difficulty locating everything on my list. I'm not sure if the items were new, but the experience felt like I spent much more time at Lowe's than I should have.
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August 2023 by Abominable Misfit
One of the worst Lowe's I have delivered to. These people seem to have no concept of time and get here when they feel like it. There's a big blue sign next to the receiving office with big white letters all over reading:Receiving Hours:7am-4pmMon-FriThe sign doesn't mention weekends which I presume means they receive whenever they feel like it. I got there over half an hour early than I was supposed to be there and they wouldn't take me until an hour and a half after I had gotten there.
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August 2023 by Edel Godwin
Delivery crew to Claremore from OKC on 7/28 came to drop off my fridge. What a great team Troy and the two guys with him were absolutely amazing. It was super awkward because of many steps and needing doors off, they were so careful and worked together seamlessly. Well done gentlemen - your professional work especially in this heat is really impressive.Give a thought to your delivery guys, they are on the road early and working hard all day. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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August 2023 by Glenda Allen
They were very nice to us. We went in for some plant pots. We were asked if we needed any help. And we said no thank you. I would recommend.
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July 2023 by Kevin Whitley
Lowe's was a better choice than Home Depot in years past but those days are gone. First complaint is their automated phone answering service which is HORRIBLE!! Good luck getting in touch with a human being. I literally had to hit 0 74 times before the system finally forwarded me to customer service.. or Customer No Service.We ordered a new dishwasher with installation over week ago but no info on when it would be installed. Figuring I wasn't going to hear from Lowes, I called them and finally managed to get past their horrible phone system. I was transferred to the lady who said she was in charge of installations. She told me the dishwasher could not be delivered because of a problem with the trailer but would be delivered the following day, today, and she would call to let me know they had it and when it would be installed.Next day, no phone call. I called again and managed to get through the phone system. The lady that answered the phone said they have not received it yet and knew nothing about what I had been told yesterday.I asked to speak with a manager and was transferred to an appliance salesman. I asked to speak with a manager again and Matt got in the phone saying he was the manager over appliances and installations.The new story is that the dishwasher was supposed to have been at the store 2 days ago, is still not there, they don't know where it is, but it will be there tomorrow.I asked Matt is they had the model we bought in the floor, he said yes, I suggested bringing it to install. Matt said the only one they had was the floor model and he couldn't sell it.I asked Matt if the message was the next time I need to buy an appliance to call someone besides Lowe's. He said if that was the way I wanted to interpret it, then yes that was the message.There is no good reason to do business with Lowes. Service is horrible, phone system is horrible, pricing is cheaper across the street and selection isn't any better than local businesses. This will be the last time I spend money with Lowes.
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July 2023 by Cara Orban
I needed a quote for the installation of a gas tank water heater. I left a phone number but Lowe's never called back. I attempted to call them again and the person kept sending me to a department where no one would answer. I called Home Depot they immediately sent me a text and email where an installation person will call me back with a quote. I don't know what is going on with Lowe's but I no longer feel they are able to help with home improvement projects. Lowe's will no longer have my business.
