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June 2023 by Brant Dipman
Absolutely pathetic service. They have ghosted me, charged me for services I had cancelled, won't refund my money, and will not return my calls. They were good for the first year, but so far in 2023 they are horrible.
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May 2023 by STEVE BUTLER
Was a Clothier client in Muskogee for years . Hood took over didn’t care for a few things so I switched accountants. They kept billing me , I want to settle up with them but can’t get anyone to call back to explain charges so I can pay them. I have been trying for a month!
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May 2023 by Dana Ingersoll
I had to call many times....went to pickup return they charged more than double what it was last yr and they said they didn't tell anybody of the increase unless they were asked....I have used them the last 3 years....I will not be back
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April 2023 by Bob Switala
Place has gotten too big for the little guys. Done it for 11 tax years and this will be my last one with them. Who ever I was talking to this morning only has one chance at a first impression. Zero respect and I will never recommend themWent back today to fix an annoying email that I get on my work account. I felt like I was talking to a robot with programmed responses. Would not take 10 seconds to try and help. So I drove there to talk to them in person and got zero respect again. I heard your Dad retired and he must be so happy to see what you have done with the business he built.
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March 2023 by Paul Smith
The lady at the Claremore office treated us awful after we had been customers for 30 years. They messed up our taxes in 2020 and repaid us for the mistake by doing our taxes for free in 2022. Took them 9 weeks to get our taxes done but it was free. This year we left our tax prep materials in their office on Feb. 16 and they were delivered back to our mailbox on Feb. 24 by the USPS without any kind of explanation. We thought it was a mistake so we went to the office to find out what had happened. The lady came from the back to where we were and said, "We will not do business with you anymore. We are done with you. You cause too much trouble." We were confused and embarrassed. Paul's son walked us to the door and said he'd get to the bottom of it and get back to us. We also emailed Paul Hood. As of today (3-11-2023) we have not heard from them. We got our taxes done elsewhere in one day and saved $300.00 on the preparation fee.
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December 2022 by Steven Paden
I love the family atmosphere at the Claremore office. Sam and Ryleigh are quick to welcome you in and the whole team works together to make sure clients are taken care of while making the office feel warm and homey.
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December 2022 by Ashley Metz
Samantha and Ryleigh are both so friendly knowledgeable, professional and helpful so definitely recommend this business!
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December 2022 by Lexus Seville
The office has a very welcoming environment Sam and Ryleigh are very helpful and super friendly.
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November 2022 by Sami Goins
Hood & Associates is the best ever!! They have such an amazing staff and they have been nothing but the best! 10/10 will recommend ???
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November 2022 by Harley Culie
As soon as I walked into the office I was greeted by Sam and Ryleigh. They were very helpful and able to answer all of my questions. The office has such a friendly atmosphere to it and the Halloween decorations were very cute! I would definitely recommend the Claremore location for all of your needs .
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November 2022 by Georgia Flint
Such a great place, beautiful office! Very helpful and super friendly! Sam and Ryleigh greeted me as soon as I walked in and helped me with all of my questions.
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November 2022 by Kelsey Brizendine
Highly recommend, spoke with Sam and she was able to answer any questions I can and concerns. Definitely use them again.
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November 2022 by Darrian Kingfisher
Ryleigh and Sam were very helpful, the Claremore office has a very friendly atmosphere would definitely recommend!
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October 2022 by Thomas Pittman
Great customer service easy to work with love how friendly the whole staff is. This is the only place to go for all your financial services. Samantha was super friendly and easy to work with! Top notch!
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October 2022 by Kelby Bradley
Loved my experience! I had been directed to Sam, where she helped me figure out my questions, and she had wonderful customer service!
