-
October 2023 by Matt Thomas (Matt)
Terrible store stay away. Drive somewhere else do not give this store any business. Manager and staff are rude and talk down to people. They don't offer any solutions and just say it's apples servers when it's actually the store employees knowledge. When I walk out of the store and get on cell signal everything on the phone transfers and updates just fine.
-
October 2023 by Scott
This location is terrible, Ashton the manager acts like he hates the world and all the employees emit that same attitude. They treat customers as if you are interrupting them if you walk into the store for help.
-
September 2023 by Mike
This location has gone completely down hill ever since the old manager Jayden left. Ashton the new manager is always in a “bad mood” whenever I come in which is completely unprofessional!!!!!! He needs to find another job if he doesn’t like this one! Will be taking my business elsewhere. Heed my warning and stay far away from this location! If I could give 0 stars I would.
-
September 2023 by Lex Bunchan
The new manager Ashton is always rude and unprofessional every time I come in! From now on I will be taking my business to the MWC T-Mobile!
-
August 2023 by Bat Man
Aston and Bradley are the best. As far as the phone, home internet, and overall customer services they are superior here. These guys care about your situation and want to upgrade you. Definitely stop by. I've had At&T and Cricket... If you're on the fence, I'm telling you, switch to these guys.
-
August 2023 by Jen Samson
These people are rude and no desire to help T-mobile customers. Do yourself a favor and make the drive to Midwest City. MWC will take care of you with zero hassles.
-
August 2023 by C R
They pick and choose who they want to look up accounts and take a picture of their ID on Tmobile Tuesdays.. They let some people just redeem in front of them like it's been for years and we'll me I feel I was stereotyped. But I like Tmobile just not the people they have at this store now. I miss the old manager and employees.
-
July 2023 by Corey Rousseau
They pick and choose who they want to look up accounts and take a picture of their ID on Tmobile Tuesdays.. They let some people just redeem in front of them like it's been for years and we'll me I feel I was stereotyped. But I like Tmobile just not the people they have at this store now. I miss the old manager and employees.
-
July 2023 by Epic Toast
Garbage. Sold me a phone that barely worked so I had to get another one and the service is trash. Calls don’t go through nor do texts. My internet works maybe 40% of the time. I took me 3 tries to call 911 during an emergency and you’re supposed to be able to do that with out service even, let alone when paying over 200 a month for service. T-mobile as a whole are trash and the people working this location don’t care to even try to help. They may be cheaper than other options, but is it a good deal if it hardly ever works? Not really. Going back to Verizon might be pricey but at least my calls go through.
-
June 2023 by Colton Toth
James and Joseph helped me and my wife today. We both got the IPhone 14s at a great price and the service was awesome. They made sure we got the proper cases and screen protectors and even installed them for us! Thanks for your help!
-
May 2023 by Courtney Charish
Met James, the Assistant Manager, to get Home Internet. He was a great help!
-
February 2023 by OnmyojiRock
I needed to add my wife to my phone plan and get her a new SIM. We were helped by Joseph and Jay, everything was explained very easily and the process was shorter than expected. We got the service we needed without any problems!
-
December 2022 by Brent Shade
I went to this location in dire need of a new phone and carrier. I handed my debit card and driver's license to the girl working the counter and told her to do whatever she needed to do to get me a phone as quickly as possible. Without touching her computer, tablet, or making a phone call she immediately picked up my license and debit card without looking at them and handed them back to me. She then told me "they" couldn't do that. Are you kidding me? You can't sell me a phone or a cell phone plan? Exactly why does your store even exist if you can't help people with their cellular needs? I guess atleast I can say yall aren't as greedy as all the other cell phone carriers! They were quick to take my money.
-
November 2022 by Rhonda McArdle
Here at 10 am supposed to be the opening time but all is locked up and lights off inside. Tried calling with no answer and voicemail is full. WTF…. Employee showed up at 10:20 am rude and unprofessional.
-
October 2022 by Kimberly Rummel
Very helpful staff!! They are extremely knowledgeable about the phones and accessories. There is sometimes a wait during lunch and after work hours, but if you go at off hours I usually walk in and no waiting.
