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December 2023 by Lizzy P.
Stopped on our way to an event and grabbed some nuggets for our kids. We were on a time crunch so opted for McDonalds and nuggets because they were quick. Only to stand there for at least half an hour with our two toddlers waiting for food.... Missing our event.... -_- .... And our food wasn't even edible after all of that. You'd think waiting for half an hour for some nuggets would mean they'd come out hot and fresh. False. I questioned if they had barely been cooked, they weren't even warm, they were greasy and the chicken chewy. Couldn't even eat them. Ruined evening.
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March 2023 by Sean L.
Managers and employees are very friendly. I coach a JH baseball team. They were excited and welcomed us with happy attitudes, very excited to help us. Overall 5 star experience with this crew. Thank you. -Coach Mike
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November 2022 by Helen
At noon today an elderly friend and I went to the Norman McDonald's on West Lindsey Street to buy lunch. My elderly friend is 79-years-old and she walks with a cane. The cashier, a young Hispanic male who spoke broken English did not understand her order. The manager stepped in and started SCREAMING to my elderly friend at the top of his lungs. I told my friend that we were going somewhere else to eat, so we left and went to Sonic. This is a prime example of elder abuse and verbally abusive behavior. This Manager needs to be fired for treating a senior citizen this way. I may be reporting this incident to a government agency.
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June 2022 by Kirsten E.
This McDonald's always gets my order wrong. The staff are always playing around. There's about two nice people there. The just suck period
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July 2021 by Aaron Moody
So this is how we make sure COVID gets spread! I open my sandwich to find the ticket order in it. This is so disgusting!!!
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July 2021 by Ryan H.
The soda fountain doesn't work right. Never has. The ratio of syrup to water and carbonation is off. The Coke tastes like crap. They remodeled the whole store not long ago but couldn't figure out the soda machine apparently. Seriously, go try and Coke and tell me what it tastes like. It's like a mixture of every soda they have. Nasty.
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May 2021 by SD C.
Been down here on business for the last couple days and I have to tell you this McDonald's does a great job in the morning getting my coffee and Egg McMuffin ready. The ladies at the window are always smiling always friendly and always helpful. I love coming to this McDonalds because of the great customer service. My Coffee and the food were always hot when I went through the drive thru. Thanks ladies for making The start of my day great!
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September 2020 by John S.
It is a McDonalds but the sausage mcmuffin is very good. The best thing is they were 2 for 2 dollars. I only went through the drive thru so don't know much else.
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August 2020 by Weston Firestone
So far, I’ve made the same order on 6 different occasions and each time received the same result. If you order a sandwich with any type of sauce, you’ll be served 75% nasty pile of sauce and 25% sandwich. Out of 6 times, I’ve specified no cheese every time. And I’ve been served a burger with cheese 5 out of 6 times. If you want a sandwich with no cheese..too bad. You’re getting cheese. Drive to the next location 5 minutes away. You’ll be glad you did.
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April 2020 by Melissa Postman
went through drive thru,we was there first they took a man that pulled up after us in 2nd drive thru,then had to pull up and wait on order,then get home and my fish sandwich tasted funny after 2 bites looked and it wasnt cooked all the way!!!! nasty .. after we had to wait for our order and they still undercooked it!!!!
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April 2020 by Melissa Rimes
went through drive thru,we was there first they took a man that pulled up after us in 2nd drive thru,then had to pull up and wait on order,then get home and my fish sandwich tasted funny after 2 bites looked and it wasnt cooked all the way!!!! nasty .. after we had to wait for our order and they still undercooked it!!!!
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April 2020 by Brenda Norrell
Their staff is so friendly
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February 2020 by Margaret Walker Herring
not the food. but a place to let your little ones go and play and have a Happy Meal...
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November 2019 by Mary Brown
Very slow service in the evenings. Food is prepared messy or missing.
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November 2019 by Carie Bolin
I love the morning crew, most of the evening crew but when a certain manager works you van just tell by the workers attitude who is running the show! Swavay (I'm spelling it wrong, I'm sure) is NOT managing material, he treats the customers and employees so disrespectful! I ordered 6 drinks tonight, 2 of them were large frappes both had 2 espresso shots, I spent over $20 on 6 drinks! The young lady at the window tried to hand me the 1st frappe, in a large cup, I asked her how