“We have 2008 Jeep 4 door Wrangler and never any major issues, so no surprise when spouse purchased the new 2020 Jeep Gladiator Sport.Though since purchase have a many issues from what other Jeep gladiator owners call the "Death shake" then took his vehicle to Walmart after warranty ran out to have oil changed and all was fine until driving on interstate and notice going up even small inclines had gas petal to the floor.So we had taken our 2008 to Ken's Garage so decided why give the dealership repair money when Ken's Garage has been honest and affordable and the customer service is just down right friendly.Then Ken's wife calls and states Ken has not done to much work on the new Jeep trucks and wanted to see if we felt better sending it to a Jeep dealership. Well message the man at work asked what I thought and stated Ken's and all his employees and even their furry baby that made me a Veteran so relaxed and for that's saying something because never leave home due to my PTSD but felt like going home at the garage.Called Jen back and Ken answered and stated don't care how long it takes we trust you explicitly to fix the Jeep especially calling to say Ken felt better losing the job than making(at the time none new what the price would end up being)substantial amount of money, though it was those very qualities that sealed the deal.Finally, we drove my Tahoe with trailer to drop some items at recycle plant in Checotah and when we pulled into Ken's Garage to pick up Jeep trailer had a flat so said pay for the repairs and see how much to fix flat and not two seconds went by and a gentleman just came out and changed that tire with NO CHARGE!So if you honest, trustworthy and very competent family oriented mechanic business Ken and family are the way to go.”
Transmission Repair
“We have 2008 Jeep 4 door Wrangler and never any major issues, so no surprise when spouse purchased the new 2020 Jeep Gladiator Sport.Though since purchase have a many issues from what other Jeep gladiator owners call the "Death shake" then took his vehicle to Walmart after warranty ran out to have oil changed and all was fine until driving on interstate and notice going up even small inclines had gas petal to the floor.So we had taken our 2008 to Ken's Garage so decided why give the dealership repair money when Ken's Garage has been honest and affordable and the customer service is just down right friendly.Then Ken's wife calls and states Ken has not done to much work on the new Jeep trucks and wanted to see if we felt better sending it to a Jeep dealership. Well message the man at work asked what I thought and stated Ken's and all his employees and even their furry baby that made me a Veteran so relaxed and for that's saying something because never leave home due to my PTSD but felt like going home at the garage.Called Jen back and Ken answered and stated don't care how long it takes we trust you explicitly to fix the Jeep especially calling to say Ken felt better losing the job than making(at the time none new what the price would end up being)substantial amount of money, though it was those very qualities that sealed the deal.Finally, we drove my Tahoe with trailer to drop some items at recycle plant in Checotah and when we pulled into Ken's Garage to pick up Jeep trailer had a flat so said pay for the repairs and see how much to fix flat and not two seconds went by and a gentleman just came out and changed that tire with NO CHARGE!So if you honest, trustworthy and very competent family oriented mechanic business Ken and family are the way to go.”