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September 2024 by Max Adams
Excellent service and Friendly personell. Thanks!
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September 2024 by Jeanne Galindo
Upfront desk excellent! Tech. very knowledgeable.
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September 2024 by Phillip Evans
Good price, discounts, comfortable wait area, snacks, excellent customer service, fast oil change and tire rotation.
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September 2024 by Maeya
I called and gave my tire size and told Carly my issue and she said we can get you in to look at it, and then if I needed the tire she would order it and it'd take about 20-30 mins to get there. I told her I needed to be back on the road within an hour. She said "oh yeah come on down so we can get it looked at". So I did. A gentlemen that worked there said pull into a bay and we'll get you checjed out"....Just for ANOTHER LADY to tell me "unless you need air it's gonna be a few hours before I can get ya in." I told her what both people said and she said they're wrong and started waltzing Inside pissed off. I'm astonished at the miscommunication at a company that's so well known. I will not* be back here. And I will surely never recommend you guys to anyone. I surely hope that woman outside in the bays was just having a one off day. If not, then I pray for whatever she's going through right now!
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September 2024 by Johnie Johnson
Tate Boys-Catoosa is my go to place for auto maintenance. Crystal is always over the top on customer service and very professional and courteous. My family uses Tate Boys regularly with Crystal's help and coordination.
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September 2024 by Aubrey Wood
Quick, friendly service.. So far my truck drives straight again!
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September 2024 by justin clark
Great place for tire service? had to replace
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September 2024 by Steve Wilkerson
I always get great service and special discounts at Tate Boys. The Service rep Karli is very professional and courteous which impressed me to the point that I keep coming back for excellent service and the best deals on tires and oil changes! Bravo Tate Boys!
Cheers,
Steve
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September 2024 by Holly Tucker
Very fast and friendly
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August 2024 by Baily Lor
Estimated of 3 hours wait but completed job in about one hour. Throughly inspection of problems with vehicle. Also very polite team. Recommended!
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August 2024 by Shadow Star
Great service as always!
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August 2024 by Willetta Burks
Had a tire to shred right before in Catoosa on my way to Branson. I Googled Tate Boys anbd was 4 minutes away. Called them & they got got me in quickly and out with 4 new tires. Been going to Tate Boys since they first opened up in Bartlesville.
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August 2024 by DGeorge
Tate Boys has always had great customer service, and in the past have seemed to have fair pricing. In June I took my truck in because it had a slight pull to the right. They "special ordered" a couple shocks for the steering dampener. When they came in, I didn't have the time to let Tate Boys install the shocks, since I don't live in the area but travel through frequently, so I swung by to just pay for them and I would install them at my shop.
Over $571.00 for 2 shocks. My original thought was, holy cow those ARE some special shocks!
I paid the bill and took the shocks. When I got home I noticed the shipping sticker from Autozone. I called them and found out that I could buy them directly for $84.00 ea. and they are a normally stocked item.
As a business owner, I fully understand making a margin. I understand that they took the time to diagnose the problem. The problem is, they marked the shocks up 340%!!! Talking with friends who have also been loyal Tate Boys customers, this seems to be a growing problem.
To make matters worse. I called to let them know I knew how much they marked the shocks up and the store manager DJ offered to refund me $390.00. Wow, fantastic! Thank you. When he supposedly processed the refund, he said it would take a few days, as they sometimes do. After a week, nothing. After a month and a couple calls checking, I called back to speak with DJ. He wouldn't take the call but said he would take care of it.
I ended up with a refund of $90.00. Better than nothing, but I will never go back.
Taking advantage of people's trust isn't something I will forget. If you go to Tate Boys for the service, great! Just check your quote and you better get a second opinion!
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August 2024 by James Godsey
You told me my check engine light was on before I got there it was not and then it turned out it came on because of the oil change so I don't know what you guys did to the car is running fine and the check engine light isn't on but that's kind of shady
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August 2024 by SHANNON DECLARK
I took my vehicle in for an oil change, replace tail light and check on tbe air conditioner. I was called to say my vehicle was ready but when I arrived my oil change was only done. I was told I was going to have longer if I still wanted the rest done. I was wondering who is checking off the work requested before calling to say it was done. Because I don't have a ride back home.