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March 2024 by Dianna Sealy
The price is high. They don't guide you in. They charge more than others and charge for towels and wipes that most often are provided.
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February 2024 by Drew Hordubay
An awesome well managed establishment that fulfills every expectation !
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February 2024 by Robert Shuman
Best car wash in BA. Only uses soft cloth. Vacuums are great! Customer service is excellent. Appreciate how well Kendall did setting me up with my membership.
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February 2024 by William Succiano
Had high hopes for this relatively new car wash. Unfortunately, it doesn’t get the back window and plate area clean at all. Plus there are zero towels or rags to dry off your car unless you PAY for them at the exit kiosk. Every place in town has towels for free and they are much more affordable than Tommy’s! Best part is the zero discount for multi vehicle unless you have 3 or more cars on the account. Better pray you don’t have a dirty interior because like the other reviews I should’ve read before I wasted my time here they have little power to clean up. Terrible vacuums!
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February 2024 by Leo Baker
I can only speak about this location when I say the attendant at the window the last 5 days is nothing short of incompetent. I have a new account and my car was purchased brand new off the show room floor so I have a paper tag for the next 30 days. He asks me if a certain tag number is mine after I tell him it’s brand new and there is zero tag associated with my account. I signed up with my phone number and every time I come through he asks for my number and I have to repeat it multiple times. Then he says his system is slow so he opens the gate for me to drive through. The wash is fine but Broken Arrow has a dozen car washes capable of getting your vehicle clean. The difference is the customer service experience. If I was the franchise owner I would worry about my investment with the current staff! Do better Tommy’s!
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February 2024 by Jennie B.
Honestly, it's cleaner at the Broken Rice carwash than the one in North Tulsa. The staff at North Tulsa is obviously much friendlier, which is why I visit them and because it's at a very convenient address.
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February 2024 by Annie B.
Tried out the new Tommy's Express Wash on Hillside Drive today. With Oklahoma weather I'm always trying to keep my car cleaned up. Purchased a single wash today $20 to try it out and was happy with the wash. Compared to other washes it's about average cost for the top wash. The only downside was the vacuum didn't seem to have as much suction as other places I've gone. Otherwise, it was a good overall experience and I would go there again.
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January 2024 by Mindy
Great wash. TERRIBLE VACUUMES. Every stall has those huge vacuum heads that are great for the floorboards but nothing else. How am I supposed to get between my seats with that thing.
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January 2024 by Guess Who
Love the ease of using this car wash! You drive up and (if you signed up with the app) it knows who you are by your license plate. No scanning anything, just lets you right in. And... no having someone show you where your wheels need to be placed. You do it all yourself! Makes the whole process seamless and quick! Loved the whole experience!!❤
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December 2023 by Ray N.
I have a subscription. I've visited several times now to this and another location in Tulsa. This spot in particular is brand new and works well most of the time. The car wash part is just fine for a drive thru quick Wash. It consistently gets my truck 90% clean and there's plenty of changing colored lights and foam and what not really making it feel like we are getting spa treatment. Vacuums here are included and intermittently seem to not work. I was just in earlier today and had to change spots as a vacuum would stay on. Okay cool, it happens. The other one I moved to worked just fine. There's a mat cleaning station which is cool but I can't use because I have after market plastic mats. It's for carpet or flat mats only. It's a machine with no option I've found to wash manually. There's also a little after clean packet you can purchase separately for interior cleaning. I've never purchased one. I also wish they had dry towels available, I've seen it done other places and would like that, Overall solid car wash.
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November 2023 by Kendall Lynn
Best car wash in BA! Any tommy's express in town is always a great experience as well. Very clean and great customer service.
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November 2023 by Henry Eiser
For a quick clean inexpensive wash for your car, run down have some fun and free vacuum
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November 2023 by Karen Worth
Love this place nice car wash.
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November 2023 by Michael Dickover
AMAZINGGGGG service there’s no place like Tommy’s!!!!
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November 2023 by Austin Morris
The guy name Michael was really chill appreciated his service nice dinosaur costume