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February 2024 by Carolyn Phillips
Zach has been very very VERY helpful
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January 2024 by B T
Marquis was excellent in service and explanation of plans. Great attitude and very customer oriented. Highly recommend T- Mobile with Marquis!!
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January 2024 by mlklzrd
Great experience with Beth and Marquis! They made getting new lines a painless experience and I highly recommend them for anyone in the BA area!
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January 2024 by Robert Postlewait
They are very good. They helped me out and solved my issue
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December 2023 by Jim Klassen
We lost a phone coming home from overseas. Beth & Zach were outstanding, friendly, and professional in helping us block that phone, get a new one on a 1/2 price promotion, and download all of the pictures & contact information from the old phone! They were great problem-solvers in the midst of our difficult situation! We highly recommend Beth & Zach & this South Elm location to you!
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November 2023 by BreAnna H
Worked with Beth on the phone and she was wonderful and in store Zach help tremendously with our account.
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October 2023 by Ashley Villa
Zach was amazing! Was very knowledgeable and patient with all my questions. Got me the best deals and I walked out happy! Definitely my go to guy…
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October 2023 by Mark Burgess
We love T-mobile but this particular location has awful customer service. Hey Jake, if you don't like dealing with customer issues why are you in that kind of work? Shame on you, sir.
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October 2023 by Bill Dungan
I was just at this store and Joseph took great care of me. I was switching from ATT and had bought my phone from COSTCO. Joseph had everything switched over and working in a matter of just a few minutes. I could not have been happier with the service and knowledge everyone had at this location. Thanks
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October 2023 by Jered Harwood
Zack was just amazing kept us laughing through the whole interaction. Need more reps like that
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September 2023 by Michael Mosley
Something told me to go to the corporate T-Mobile not this one. Over the phone a man told use he could look into helping lower the bill. Of course when we got to the store it was all silence and no no we can do nothing we know nothing. Didn't even bother going through with getting the tablet we came for. ??
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September 2023 by Laura Walker Wheat
My mother and I went in today to switch service. We ended up with new phones, and a bunch of other extras, and had a wonderful experience. All 3 women working were friendly and helpful. The lady helping us was fast, efficient, knowledgeable and a joy to work with. If you're needing to break away from at&t or another carrier I highly suggest checking out Tmobile, specifically this location.
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August 2023 by Richard Powell
Zach, Bethany and Diamond were also attentive, insightful, and informative about the phones and their attention to detail was reassuring. Especially to someone who doesn’t know the difference between an old Casio watch and an Apple Watch! Thank you for making life easier on me!
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July 2023 by R W
T mobile is Fantastic ! Switched from cox internet and Verizon cell plan as well as an ATT plan (one work and several family plans) all to T-Mobile . Home 5G internet with the MAX cell plans ! Speedtests on all smoked Cox/Verizon/ATT speed tests as I did them all in several areas in tulsa at the same time . On top of all this , no data throttling and it’s cheaper !!!!! Customer service answers phones immediately and all US reps . T-Mobile for the Win!
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July 2023 by Lynnetta Ruble
Jordan and Breanna were amazing and exceeded my expectation.
