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February 2024 by Josh Ua
Try Napa before the others in Broken Arrow. They know what they’re talking about.
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August 2023 by Stephen Russell
Great customer service and had the right product I needed at a great price..thanks!
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April 2023 by Tony Hobbs
Usually have what you need. You will just pay a lot more for it
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March 2023 by Chris Ankney
Customer service was outstanding! Very professional, knowledgeable and friendly staff. I had called ahead and the correct part I needed was already on the counter waiting till I arrived and didn't even have to request. They just go over and beyond to be as helpful as possible here. Would definitely recommend the NAPA location in Broken Arrow.
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November 2022 by Ellen Gregory
The gentleman that helped me was super friendly! He made sure I was taken care of and back on the road quickly after having a dead car battery!
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November 2022 by C & J Jordan
Great team and great service at this location.
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October 2022 by Greg Kingsley
I have a 2004 Chevy Classic. It is very similar to the Malibu and Impala. The big discount auto parts stores don’t carry parts like disc brake pads for my car, although millions were made. NAPA has them in stock and a military discount. The people there were knowledgeable and very helpful.
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August 2022 by Redd Queen
A+++ customer service!!! New favorite parts store!!!
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April 2022 by jak kelly
The 2 fellas behind the counter took really good care of me. I was doing a brake job on my 2012 Toyota Tundra a couple weekends ago. The hard brake line developed a small pin-hole in it and was leaking. They did not have an exact replacement part for it, but they were able to provide me with an alternative solution. This was a dealership only item if I wanted an exact replacement part, which the dealership had to order in.Thanks for all your help guys!!
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February 2022 by Pax Rolfe
Fat Gandalf working at 0900 on 1/15/2022 tried to up sell me on a battery when I clearly asked for the less expensive one. Not only that, he's running some kind of scam on the core charge. Pretty sure this dude was high on the job and funding his habit by skimming the till. I walked out. Autozone up the street was happy to give me what I asked for, no hassle.
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January 2022 by Tim9301
Got what I wanted with some great help from the attendant that was work that day.
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December 2021 by M S
This NAPA location is awful. Every time I have been there the staff is not helpful and again...no greeting, no real interest other than watching one of their phones, no salutation. This visit was no different...Today, the cashier (not "parts specialist") chose to argue that a part was not...what it was. Imagine me handing you a pitman arm and you say "I wanted a egr valve".... I say "that is an egr!" That level of ignorance followed by a higher level of apathy from this NAPA location.
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November 2021 by Hank Williams
Was quoted 92.07$ for a V6 Mustang radiator over the phone multiple times at this particular store, when arrived in store today the total rung up as over 200$. After some questions being asked we learned that a helpful employee had been marking down the price to the exact same radiator at their Mingo location. He was giving us the price that the same company would have happily given us at one of their other locations that's less than 10 miles away. After talk of taking away this employees privileges and possibly loss of employment, they refused to sell to my fiances grandmother for the price that was given on the phone. I am not one to write bad reviews, I try to be understanding of employees as I have dealt with unruly customers in my own lines of work. But we were being polite, there was nobody else in line or in the store for that matter, and I don't appreciate the way that was handled. I advise the STORE MANAGER to take notes on his employees, I will personally not be going back to that store and hope the employee in question gets the managers job.
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November 2021 by Ted Yearta
Love Napa. Professional service friendly helpful
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September 2021 by Keeley Walton
quick in and out, good stock on everything
