NAPA Auto Parts in Broken Arrow provides outstanding and friendly customer service. The staff is professional, knowledgeable, and super friendly, going over and beyond to be as helpful as possible. They take great care of anyone who comes in, ensuring customers are taken care of and back on the road quickly. The store connects people with quality parts, including for older or uncommon vehicles, often having items in stock that other stores do not carry. If a part is not in stock, they will get it, most of the time the same day, or help find it. Their prices are affordable and cannot be beat, with occasional discount deals. They also offer a military discount. While they do not install batteries at this location, the staff is exceptionally helpful, even personally assisting with installations to save customers a trip. They will let customers borrow tools to install parts themselves. This family-owned business provides exceptional service and deserves support.
They had my part that I had looked for everywhere but wouldn't price match the locations that normally had it but we're out. Little disappointed but I got the job done because they had it.
September 2024
Found a cargo mat right on rings too. Guys were super helpful
August 2024
Absolutely great customer service! And good prices!
