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10AM - 7PM
1344-A E Hillside Dr, Broken Arrow
Mobile Phones
“iPad Air broken screen repair .Very happy with results and price. Took iPad yesterday afternoon and it was done next day just as promised. Fair price and quality.Good place will use them again if needed.Thanks”
“Yesterday I had an excellent experience with Phone Doctors. Korbin repaired the screen on my iPhone. Not only was he extremely personable, he was also very up front about duration of the repair, cost, and informative about the repair process he was doing. I will be doing more business with them, if most of their employees are like him, I can understand why they have 15+ years in business. He didn’t try to upsell, he seemed to enjoy the work, and was very good at explaining as he went.”
“I came in today, 06/20, to purchase a new iPhone and make an account with T-Mobile. Jake and Levi were friendly and extremely helpful, answered all of my questions, and were happy to listen to my concerns and offer suggestions. I will be coming back again to this location in the future due to their excellent customer service.”
8:30AM - 5:30PM
5301 S Elm Pl, Broken Arrow
Mobile Phones
“Technician was very punctual. He arrived right at 10:00 AM as expected. He was knowledgeable of the situation and shared every detail of what he was having to do. Because our new motum did not arrive untill later today, the technician had to work with what he had. He repaired a broken line five blocks away, then had to start from scratch to rebuild our account using our old motum. He completed the job around 1:30 PM. The new motum came at 5:00 PM 9/5/24 a day late. Now what do we do with the new motum?”
“It was an amazingly incredible experience. Greg was so very professional & helpful! I think I’ll probably move the sim into my current iPhone and love the free service.”
10AM - 8PM
729 W New Orleans St, Broken Arrow
Mobile Phones
“I came into store & David along with Chelsey's assistance got me up & running. My phone was dead & I had to guess hard for pass word. They both get an A++ today.”
“We bought a new phone I had an upgrade Jessica did everything she could to help it was a busy day the Manger had left at a unfortunate time. But she did her best and did what she could that day. Unfortunately I got locked out of my phone and came in to see if they could hard reset it, used to be easier but this model was harder and had more loops to jump through it didn’t work. Maria tried but ultimately told me that they can't help and said something I wished I'd know before is that they can't help at all when this happens. She could've left that part out or said it a better way than she said it. Other than than usually good service but deff needs to improve on hours and giving more helpful information to the customers.”
“Excellent experience yesterday on this store. I didn't have to wait the rep knew what he was doing. Was very easy process to finally update my old phone to get a new one.”
“Had a really good experience today. This was at about 2pm and he was very friendly and informative about what options they have available for saving on getting an upgrade, and payment options. :)”
“Derek and his team were super busy but they did an amazing job with communicating with us. Very professional, personable and overall enjoyable experience. Thanks again.”
“My Husband went to trade in my phone yesterday while I was at work. He told me that Ashley who helped him was very nice and professional. He explained to her that he had to have the phone to me by 2pm for my to clock out for my job. Ashley was very understanding and did her absolute best to insure that happened. Thank You Ashley for making yet another great T-Mobile experience.”
“First I am new to Verizon. Due to my phone having a bug in it so my service was very horrible almost everywhere (S22 Ultra) so wifi was a must. I just purchased the phone so it should have been good right? Lol. I went in discouraged and was already complaining about the service (brand new phone). September was able to help with the problem having multiple of them. Ordered a new phone and a couple days later I was back at the store ready to set it up. Rachel helped me and she was just so much fun. You have a problem not her jp lol. Customer service was helped but very little. Spent like over an hour to get a four digit code BOOO LOL. Manager Becky with her super woman cape and she was SASSY with and a huge heart! We won't even go into what she didn't want to do lol. We battered back and forth and it was a HOOT! 2 cookies and an hour and a half later way passed closing Rachel Da da da duh swopped in with the skills to pay the bills mama bear arm wrestled that phone to work LOL! Needless to say I had an amazing experience, an amazing time, phone working great (upgrade!), a whole new experience with Verizon and 2 new besties! Great Job ladies! I'll be seeing you again! Thank you! God Bless!”
“I went to this location when my phone broke. Emily was the kind woman who helped me. She was informative on any deals I might want to take advantage of, but did not push any sales on me. She was honest, friendly, and attentive to my concerns. Definitely the type of customer service that's hard to find nowadays.”
“I went in because my cheap cox phone crapped out at the worst possible time. I was frustrated , but the workers (especially Graham I think was his name) were patient and professional. They helped me through the process, and even found a way to save me money each month. I came in a bad mood and left in a good mood, thanks to their patience!!!”
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“Trenton and Malik provided excellent customer service. They were able to figure out what was wrong with my phone and fixed it on the spot. Highly would recommend this place!!”